BP Tips

Good slide design matters; Great instruction matters even more

There are three sides to engagement: the job, the team and the organization. Here are tips for getting results with the EMS Workforce. 1. Realize that an employee’s personality, beliefs and values ...

Let’s face it, being busy is not a goal any of us really aspire to—being productive and fulfilled is more like it. Here are some tips from the American Management Association on how to strike that ...

After establishing your social media policy, you need to establish a social media team that will take responsibility for content. That team will likely include your public information officer or ot...

Workers who feel empowered have higher morale, lower turnover rates and reduced levels of stress and are more productive—regardless of their industry, job or even culture—a review of research shows...

One critical lesson that emerged after the 2001 terrorist attacks is the importance of community readiness and resilience (the ability to rebound with confidence after a disaster happens). Toward t...

Start with a written agenda that’s distributed in advance to whomever is attending. This should include specific topics for discussion. Also include times allotted for the discussion, either in the...

We’ve all avoided tough conversations to keep from hurting a friend or co-worker’s feelings. But whether we realize it or not, avoiding such a dialogue probably makes the situation worse. While the...

The 6th annual meeting for EMS executives, chiefs and senior management features advanced business practices and evidence-based solutions. It is designed to be appropriate for services of all sizes...

Written communication has never been more important, but many leaders don’t consider the weight of their words or the importance of the style of presentation in something so seemingly informal as a...

Overloaded with too much information, email, presentations and meetings, it’s easy to see why a major complaint among managers is that they are working more but achieving less