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• Consolidating Ind. county 911 dispatch center proves difficult amidst increased operational costs

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  Since the county went from four 911 centers to one, costs have increased, staff have unionized and technology is blamed for dispatch delays

• Ohio ambulance company is now employee-owned

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  LifeCare Ambulance has been serving Lorain County for 33 years and became an employee-owned company through a stock ownership plan

• Sponsored content

  10 things you need to know about telemedicine

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  Pulsara

  Lessons learned from Houston’s ETHAN program can help your agency design, launch and manage a telemedicine program for your community

• Pa. city 911 dispatchers get $18.2M upgraded facility

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  The 67,000-square-foot center features upgraded technology and communication devices

• Iowa dispatchers fed up with understaffed dispatch center

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  Dispatchers say the consolidated dispatch center is grossly understaffed and that mandatory overtime oftentimes means 16-hour double shifts

• Volunteers raise money for Pa. city EMS amid budget shortfall

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  In two and a half to three hours, volunteers raised $911 in an effort to supplement the $75,000 annual budget shortfall to keep services running in the area

• Wash. officials consider criteria-based emergency dispatch

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  The criteria-based dispatch would allow dispatchers to rank emergency calls based on severity, and allow them to send the appropriate level of care

• Politics and conflicts mire EMS service in Georgia

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  Many of the problems trace back to the lack of clear state rules for determining who is selected to provide emergency transport services and how they are vetted

• Baltimore ambulance company to to pay $1.25 million to settle Medicaid fraud case

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  The settlement resolves a lawsuit brought by the employee and joined by the federal government and doesn’t require Hart to Heart to admit liability

• Tenn. council moves forward with possible solutions to non-emergency 911 calls in the area

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  The Chattanooga Fire Department will house a master of social work intern from the University of Tennessee at Chattanooga to perform case management and better train firefighters in their evolving role

• NC county discontinues funding to 2 EMS providers

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  Coastline VRS and Leland Fire Rescue's EMS franchise agreements will terminate, and Brunswick County EMS will take over those operations July 1

• Budget for Md. county EMS continues to skyrocket

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  "To put it in perspective (the EMS budget) is more than we spend on the state attorney's office, the airport and election office and tax office combined"

• Which policies belong (or don't) in the employee handbook?

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  "That guy" policies are top candidates to remove from your EMS employee manual or student handbook

• Succession planning: 5 keys to developing paramedic chiefs and EMS leaders

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  Succession planning is useful to develop personnel for all levels of leadership in your EMS agency

• N.J. EMS organizations outraged over advisory board changes

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  Some fire and emergency services associations believe the changes to the first responders' advisory board could politicize the group

• Improve inventory and asset management with new technology

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  EMS panelists at AAA say embracing new technology to manage supplies helped them reduce waste, cut costs and improve patient care

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