911 and Dispatch
Explore our comprehensive collection of articles on 911 and Dispatch, designed to support the EMS workforce in optimizing emergency response. This directory covers essential topics such as call handling, communication protocols, and technology advancements in dispatch centers. Understanding the role of 911 and Dispatch in emergency services is crucial for effective operations. Additionally, you may find insights into related topics like EMS communication systems, which further enhance your team’s efficiency. Stay informed and improve your emergency response strategies with these valuable resources.
The AIMHI benchmarking project focuses on high-performance, high value operational measures
Bizarre crimes, angry animals, a prank gone wrong, and more - these are the most mind-boggling EMS stories from the past year
It’s a myth that HIPAA is a barrier to bi-directional sharing; find out how data sharing between facilities and EMS agencies can become the norm
Eskil “Scott” Danielson suffered a heart attack after assisting his daughter and another injured driver at a motor vehicle collision
For one minute and 15 seconds the dispatch center’s phone rang without answer
San Bernardino police chief, county sheriff and a dispatch supervisor will be among those to attend the speech Tuesday
MedStar Health will give patients the option to request an Uber to go to their health care appointments
The text exchange was shared by the Alpharetta Department of Public Safety and highlights how the feature can improve a community’s emergency response
More than 5,600 emergency calls failed during the April 2014 outage, including calls about domestic violence and heart attacks
A total of $10 million was divided among 57 counties to improve 911 response and emergency dispatching
Crews arrived to see police with what they presumed to be their patient on the ground; they saw the patient didn’t need medical care and went back to their station
Panacea’s Cloud will allow first responders and medical directors to better coordinate their response to mass casualty disasters
A comic for EMS drawing off the real experiences of EMS
Despite the stress, long hours and unpredictability, MedStar emergency responders view the job as challenging but integral to the community
The boys calmly talked to dispatchers about their leader’s injuries and need for medical attention
A UK police department tweeted the unusual call and that mother and daughter were in ‘high spirits’
LaShondra Whitaker, 32, and seven others died in tornado-related traffic accidents Saturday
Chris and Kelly talk about stories of dispatchers doing great things, our #5 news item of the year
The 7-year-old NJ child, fearing she ruined the Elf’s Christmas magic, self-reported her infraction to 911
Listen to the Cleveland 911 operator giving Iman Shumpert instructions and saying he’s doing a good job
Iman Shumpert, a guard for the Cleveland Cavaliers, assisted in the unexpected home birth of his daughter
Here are some of the most inappropriate uses of ambulances in 2015
The first 50 volunteers from United Rescue just graduated from the program, inspired by the United Hatzalah of Israel model
Shelby County dispatchers blame this incident on a flood of non-emergency calls
Our editors’ picks for the most significant EMS stories of the year
This month’s favorites included an interview with Randolph Mantooth and a video showing the tasks and challenges of a 911 dispatcher
The program integrates an improved dispatch system with a community paramedicine service
Enhanced EMS System aims to reduce hospital readmissions for chronically ill and frequent 911 users
The app-based service allows medics to transmit ECGs and patient information to physicians
EMS radio communications work about 70 percent of the time, an FDNY spokesperson said
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