911 and Dispatch
Explore our comprehensive collection of articles on 911 and Dispatch, designed to support the EMS workforce in optimizing emergency response. This directory covers essential topics such as call handling, communication protocols, and technology advancements in dispatch centers. Understanding the role of 911 and Dispatch in emergency services is crucial for effective operations. Additionally, you may find insights into related topics like EMS communication systems, which further enhance your team’s efficiency. Stay informed and improve your emergency response strategies with these valuable resources.
No family should have to wonder whether their loved one might still be alive if an ambulance had arrived sooner
From hazard mapping to resource deployment, AI is changing the way agencies prepare for major incidents
In this episode, our co-hosts discuss a news item that delves into the topic of Do Not Resuscitate orders and how providers can find clarity in the moment
Teamwork was highlighted among the dispatcher giving CPR instructions and Chelmsford police officers, firefighters, medics and hospital paramedics providing patient care
Clinical, operational and legal solutions for high utilizers of the 911 system
The research found that a 5-degree jump in the daily average temperature can prompt hundreds of additional calls to 911 over a month
One significant recipient is the Southwest Minnesota EMS Corp, awarded nearly $10 million to implement a tele-EMS system
Leveraging AI to reduce the burden on dispatchers
Jefferson County 911 is in the process of using artificial intelligence to improve operations and help with dispatcher shortage
5 patient communication strategies to improve response to interventions, increase patient satisfaction and outcomes, and decrease job-related stress
Audio of the 911 call reveals the woman confirming she wanted to be taken to a hospital so she could charge her phone
Bill Kinch, sales engineer for Priority Dispatch, shares his tip for improving resource deployment
In this episode, our co-hosts discuss EMS1 columnist Todd Bowman’s latest article focused on building confidence in new providers
The planned upgrades would see all Tri-Cities first responders brought onto the newer, digital 800 mhz frequency
Review how your own community prepares for special events for these essential elements
Transforming how we respond to emergencies and, ultimately, how we save lives
Age, capabilities and outages point toward a growing problem in the nation’s emergency response system
Health Department officials have seen a steady increase in 988 calls over the last two years
County/state 911 authorities can require service providers to complete two upgrade phases: converting to digital platforms and meeting international next-gen 911 standards
University Hospitals is using a $3M grant to improve the EMS response to mental health crisis calls
Dispatch centers across the country reported disruptions due to the Microsoft 365 outage, including having to write 911 calls on paper to share with first responders
CrowdStrike is actively working with customers impacted by a defect found in a single content update for Windows hosts
A Zanesville woman pleaded guilty to making false alarms and misuse of 911
With Prepared’s technology, iPhone users can share live video during an Emergency SOS call; dispatchers can also share data with first responders while they’re en route
How communities are saving lives by understanding where and when overdoses occur
St. Petersburg and Denver officials see success in new responses to behavioral health calls
Officials in Kern County say over 40% of their calls are bogus or don’t warrant a response
Download this EMS1 computer-aided dispatch systems and record management systems buying guide to learn key steps for product selection, purchasing and implementation
Officials determined that a firewall, not a cyberattack, prevented 911 calls from going through
Agencies across the state are letting citizens know about outage
Snohomish County 911 and Valley Com 911 successfully executed a live 911 call re-routing drill on June 5, confirming the vision that has been four years in the making
Dispatcher Leon Price repeatedly asked the patient’s daughter whether the patient would be willing to be transported; she died a day later
Learning how difficult call assignments can be made and where the industry is headed next
MOST POPULAR
- ‘Get that truck coming Code 3': Audio released of response to shootings of Minn. lawmakers
- Ohio county formally recognizes 911 dispatchers as first responders
- Patient leaves $6.7M in will to expand rural EMS in N.H.
- National Association of State EMS Officials releases stats on local agencies, 911 calls
- How to use L.C.E.S. for car accident scene situational awareness