911 and Dispatch
Explore our comprehensive collection of articles on 911 and Dispatch, designed to support the EMS workforce in optimizing emergency response. This directory covers essential topics such as call handling, communication protocols, and technology advancements in dispatch centers. Understanding the role of 911 and Dispatch in emergency services is crucial for effective operations. Additionally, you may find insights into related topics like EMS communication systems, which further enhance your team’s efficiency. Stay informed and improve your emergency response strategies with these valuable resources.
Combat staffing shortages, rising operational costs and increasingly complex reporting standards
A busy roadway is hands-down the most dangerous environment where we routinely work
In this episode, our co-hosts discuss an article from Andrea Abbas on five flaws that trip leaders up and cause a disconnect with field crews
Washington County suit states dispatchers sent law enforcement to crisis calls first before crisis workers
A look at how Orange County’s pioneering live stream video technology can set the stage for future adoption
EMS Station 37 is expected to reduce wait times in the southwest part of the city, freeing up other units
Kansas City Mayor Mayor Quinton Lucas hopes bonus will increase the number of call takers, help city meet national standards for answering 911 calls
Officials in Ashtabula County held a drill at Conneaut High School and learned what they can improve upon
New Mexico tops the list of U.S. states in terms of 911 call frequency, with 1,169 calls per 1,000 residents
Cellphone carriers are now required to send first responders based on the location of the caller, rather than the nearest cell tower
“Instead of responding to the majority of 999 calls we receive every day, we want to flip that so we only go to those patients who really, really need a double staffed paramedic emergency ambulance quickly.”
Is it the providers’ responsibility to stay until the patient can be located? If not, how long is long enough?
Curtis Ambulance official defends Milwaukee medics for not getting out of ambulance to look for patient
Orange County residents dialing 911 will have a text option that will allow them to livestream a video to a dispatcher
911 audio from Fairfax County shows the caller wanting to “remain a little subtle,” and have the patient transported to Walter Reed National Military Medical Center
911 calls from the Fort Worth Sandman Hotel explosion reveal panic and confusion
The “Lost in Translation” campaign highlights the challenges deaf people have in ambulances, EDs
Heavy rain, flooding led to 27 water rescues in Delaware County
MedStar personnel describe their first moments on the scene of the Sandman Signature Hotel explosion
The state-of-the industry survey focuses on wellness, career development and satisfaction in EMS
Former Sedgwick County 911 dispatchers identifed Director Elora Forshee’s leadership as “tyrannical,” “discriminatory”
The FirstNet Health and Wellness Coalition leads efforts to enhance first responder mental wellness through comprehensive strategies and policy changes
Mayo Clinic Health System’s new hospital will have increased patient monitoring and communication systems
The first university officer arrived within 78 seconds of the gunfire report, and university and city police swarmed the building
The man was rescued 4 miles from where he first called rescuers and spent over an hour in the water, Snohomish Regional Fire and Rescue said
“Because of their training, these public servants, these people, were all able to come together and coordinate their efforts to work as a team and save these boys,” the DA said
Have EMS operations failed to keep up with the growing complexity demanded by the communities we serve?
Three EMTs, three dispatchers and one paramedic received the awards during a ceremony at Fitzwilliam Town Hall.
Three Greene County officials were charged with tampering with public records
EMT Frederick D. Whiteside, 43, was a veteran of 22 years at the FDNY
South County Fire is adding staff to its community resource paramedic program that has decreased 911 calls and emergency department visits
EMS officials in Cayuga County are looking at how to deal with increased calls as AMR prepares to leave at year’s end
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