911 and Dispatch
Explore our comprehensive collection of articles on 911 and Dispatch, designed to support the EMS workforce in optimizing emergency response. This directory covers essential topics such as call handling, communication protocols, and technology advancements in dispatch centers. Understanding the role of 911 and Dispatch in emergency services is crucial for effective operations. Additionally, you may find insights into related topics like EMS communication systems, which further enhance your team’s efficiency. Stay informed and improve your emergency response strategies with these valuable resources.
EMS and law enforcement collaborative training helps prepare responders to treat and monitor patients experiencing a constellation of symptoms
Optimizing resource management
Clinical, operational and legal solutions for high utilizers of the 911 system
Clark County will begin to use Advanced EMT staffing after years of ALS staffing for every call
Delaware County officials look at a pilot program using mental health professionals, certified peer specialists as a fourth emergency service
Artificial intelligence is being tested to see how it can answer non-emergency calls, reducing dispatchers’ workload
Area Ambulance paramedic Stefany Glassmeyer completed a hospital errand first before responding to the call
Medics waited 13 minutes for law enforcement due to an address “blacklist” while William Yurek was having a heart attack
MEDIC EMS becomes part of Scott County as consolidation process continues
Key findings from the Verizon Frontline Public Safety Communications survey
ALS care and a rope-rescue system helped save a cyclist having a severe allergic reaction in Manchester-by-the-Sea
Details released on the bizarre 911 calls for a Marine injured after ejecting from his F-35 over North Charleston
Learn how the Philadelphia Fire Department redefined service delivery, funding and success
Dispatchers determined the driver’s location using her phone’s GPS and first responders transported her to hospital
Cassandra Pena-Romero, 27, was shot outside Metropolitan EMS dispatch center where she worked
10 benefits of attending EMS conferences and learning from your peers
The Beirut incident commander, Dr. Shawky Amine Eddine shares insights from the largest non-nuclear explosion in history
Why technology is the key to avoiding the next 9/11 and MCI preparedness
Initiatives using clinicians and EMTs or paramedics to respond to nonviolent mental health crises are gowing
Thorne Ambulance Service is working on improving interoperability with other first responders in Bamberg County
Metropolitan Emergency Medical Services Dispatcher Cassandra Peña-Romero was found shot in the neck beside her car
Data collected will help assess emergency communications capabilities and needs of federal, state, local, tribal and territorial governments
The bipartisan effort highlights the need to give dispatchers training, resources needed for variety of calls they answer
Metropolitan Emergency Medical Services’ Cassandra Pena-Romero was shot by her estranged husband on Aug. 19
Seeing the same operating picture through the Hexagon Mobile for Public Safety software helps HEMSI optimize staffing resources
Orange County Fire Authority Probationary Dispatcher Chris Carvalho had only been on the job for three months
Carla Murphy’s attorney said her safety concerns with the CAD system led to a dispute with Deputy Commissioner Augier and Commissioner Kavanagh
Maui County officials sent alerts to cellphones, television and radio stations, but it is unclear if it was before widespread power, cellular outages
Brian Smith expressed concerns about home addresses being flagged as dangerous for first responders based on potentially erroneous information
Officials announced the expansion of a pilot program into Newark that partners mental health screeners with police officers
A language barrier led to the initial call being dispatched as a medical emergency at a Milford construction site
Hayward Mayor Mark Salinas said the city’s recovery is ongoing
CAD upgrade in Owensboro eliminates previous extra steps and sends call information directly to ambulance service
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