911 and Dispatch
Explore our comprehensive collection of articles on 911 and Dispatch, designed to support the EMS workforce in optimizing emergency response. This directory covers essential topics such as call handling, communication protocols, and technology advancements in dispatch centers. Understanding the role of 911 and Dispatch in emergency services is crucial for effective operations. Additionally, you may find insights into related topics like EMS communication systems, which further enhance your team’s efficiency. Stay informed and improve your emergency response strategies with these valuable resources.
Consider these gifts and tips for showing your appreciation during National Public Safety Telecommunicators Week
In this video, risk management expert Gordon Graham discusses the vital role telecommunicators play in maximizing public safety in their community
How AI-driven platforms are revolutionizing public safety messaging and disaster preparedness
First responder agencies across the country had suggested residents use a landline to report an emergency during the outage
Warren city council voted to have an ordinance written billing the residential facilities for lift assists and other non-emergency calls
Crews in Tyron faced a person pinned by a large tree that fell onto a house
Pilot program in El Cajon diverted some 911 calls to nurses for the appropriate level of care
EMS Products
As part of a $6.3 billion investment, FirstNet will become the exclusive wireless network to offer first responders uninterrupted priority and preemption across the entire AT&T 5G spectrum
A custom-developed CAD interface for omnicore dispatch sends an alert and message for CAD job dispatch information directly to the user’s radios ensuring no job is missed when the paramedics are away from the in-vehicle CAD terminals
Washington County suit states dispatchers sent law enforcement to crisis calls first before crisis workers
A look at how Orange County’s pioneering live stream video technology can set the stage for future adoption
EMS Station 37 is expected to reduce wait times in the southwest part of the city, freeing up other units
Kansas City Mayor Mayor Quinton Lucas hopes bonus will increase the number of call takers, help city meet national standards for answering 911 calls
Officials in Ashtabula County held a drill at Conneaut High School and learned what they can improve upon
New Mexico tops the list of U.S. states in terms of 911 call frequency, with 1,169 calls per 1,000 residents
Cellphone carriers are now required to send first responders based on the location of the caller, rather than the nearest cell tower
“Instead of responding to the majority of 999 calls we receive every day, we want to flip that so we only go to those patients who really, really need a double staffed paramedic emergency ambulance quickly.”
Is it the providers’ responsibility to stay until the patient can be located? If not, how long is long enough?
Curtis Ambulance official defends Milwaukee medics for not getting out of ambulance to look for patient
Orange County residents dialing 911 will have a text option that will allow them to livestream a video to a dispatcher
911 audio from Fairfax County shows the caller wanting to “remain a little subtle,” and have the patient transported to Walter Reed National Military Medical Center
911 calls from the Fort Worth Sandman Hotel explosion reveal panic and confusion
The “Lost in Translation” campaign highlights the challenges deaf people have in ambulances, EDs
Heavy rain, flooding led to 27 water rescues in Delaware County
MedStar personnel describe their first moments on the scene of the Sandman Signature Hotel explosion
The state-of-the industry survey focuses on wellness, career development and satisfaction in EMS
Former Sedgwick County 911 dispatchers identifed Director Elora Forshee’s leadership as “tyrannical,” “discriminatory”
The FirstNet Health and Wellness Coalition leads efforts to enhance first responder mental wellness through comprehensive strategies and policy changes
Mayo Clinic Health System’s new hospital will have increased patient monitoring and communication systems
The first university officer arrived within 78 seconds of the gunfire report, and university and city police swarmed the building
The man was rescued 4 miles from where he first called rescuers and spent over an hour in the water, Snohomish Regional Fire and Rescue said
“Because of their training, these public servants, these people, were all able to come together and coordinate their efforts to work as a team and save these boys,” the DA said
Have EMS operations failed to keep up with the growing complexity demanded by the communities we serve?
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