911 and Dispatch
Explore our comprehensive collection of articles on 911 and Dispatch, designed to support the EMS workforce in optimizing emergency response. This directory covers essential topics such as call handling, communication protocols, and technology advancements in dispatch centers. Understanding the role of 911 and Dispatch in emergency services is crucial for effective operations. Additionally, you may find insights into related topics like EMS communication systems, which further enhance your team’s efficiency. Stay informed and improve your emergency response strategies with these valuable resources.
Any given shift, right?
In this video, risk management expert Gordon Graham explains how making a point to actively listen can assist first responders while on scene
EMS Trend Survey seeks input for What Paramedics Want in 2025 report
The state-of-the industry survey focuses on wellness, career development and satisfaction in EMS
The state-of-the industry survey focuses on wellness, career development and satisfaction in EMS
Former Sedgwick County 911 dispatchers identifed Director Elora Forshee’s leadership as “tyrannical,” “discriminatory”
The FirstNet Health and Wellness Coalition leads efforts to enhance first responder mental wellness through comprehensive strategies and policy changes
Mayo Clinic Health System’s new hospital will have increased patient monitoring and communication systems
The first university officer arrived within 78 seconds of the gunfire report, and university and city police swarmed the building
The man was rescued 4 miles from where he first called rescuers and spent over an hour in the water, Snohomish Regional Fire and Rescue said
“Because of their training, these public servants, these people, were all able to come together and coordinate their efforts to work as a team and save these boys,” the DA said
Have EMS operations failed to keep up with the growing complexity demanded by the communities we serve?
Three EMTs, three dispatchers and one paramedic received the awards during a ceremony at Fitzwilliam Town Hall.
Three Greene County officials were charged with tampering with public records
EMT Frederick D. Whiteside, 43, was a veteran of 22 years at the FDNY
South County Fire is adding staff to its community resource paramedic program that has decreased 911 calls and emergency department visits
EMS officials in Cayuga County are looking at how to deal with increased calls as AMR prepares to leave at year’s end
Clark County will begin to use Advanced EMT staffing after years of ALS staffing for every call
Delaware County officials look at a pilot program using mental health professionals, certified peer specialists as a fourth emergency service
Artificial intelligence is being tested to see how it can answer non-emergency calls, reducing dispatchers’ workload
Area Ambulance paramedic Stefany Glassmeyer completed a hospital errand first before responding to the call
Medics waited 13 minutes for law enforcement due to an address “blacklist” while William Yurek was having a heart attack
MEDIC EMS becomes part of Scott County as consolidation process continues
Key findings from the Verizon Frontline Public Safety Communications survey
ALS care and a rope-rescue system helped save a cyclist having a severe allergic reaction in Manchester-by-the-Sea
Details released on the bizarre 911 calls for a Marine injured after ejecting from his F-35 over North Charleston
Learn how the Philadelphia Fire Department redefined service delivery, funding and success
Dispatchers determined the driver’s location using her phone’s GPS and first responders transported her to hospital
Cassandra Pena-Romero, 27, was shot outside Metropolitan EMS dispatch center where she worked
10 benefits of attending EMS conferences and learning from your peers
The Beirut incident commander, Dr. Shawky Amine Eddine shares insights from the largest non-nuclear explosion in history
Why technology is the key to avoiding the next 9/11 and MCI preparedness
Initiatives using clinicians and EMTs or paramedics to respond to nonviolent mental health crises are gowing
