Public relations
We should be out of excuses by now
The Bicycle Emergency Response Team is engaging the community, while providing quick response to difficult-to-access venues
EMS agencies focus on patient care, but customer service is equally important
EmergyCare’s Camp EMS offers a view into a career in EMS with hands-on training and demonstrations
Calif. voters want behavioral health professionals to respond to non-life-threatening 911 calls
Miguel Nieblas Ontiveros was immediately terminated after his arrest for allegedly assaulting a patient en route to a hospital
‘Emergency NYC’ includes healthcare professionals throughout the city
Parker County Hospital District EMS expressed its commitment to providing high-quality care and being transparent in its actions
"[The city] had an overriding interest in preserving the public’s trust in Cleveland EMS’s capacity to serve the public,” Appeals Judge Chad Readler wrote
Viewers could be confused, resulting in harm to an infant, a spokesperson said
Social media discussions have included CPR best practices, information on cardiac care and expressions of pride in the industry
I am thankful for the EMTs and paramedics who serve their community and make a difference in the lives of others
The credential is available to career public information officers and volunteers
We may be humble public servants, but that doesn’t mean we can’t spotlight our impact, particularly when the public is paying attention
The severity of recent illnesses and toxicity concerns Robb Bassett with the Poison Control Center at Children’s Hospital of Philadelphia
San Diego’s EMS service is now adding cover letters to clarify that forms requiring patient signatures for insurance reimbursements are not bills
Hennepin Healthcare, which has been told to address racism and health inequities, is investigating
Hennepin Healthcare issued a letter two weeks ago pledging to address racism
The best feedback is timely, relevant, specific and actionable
Lifeguard Ambulance hosted a “Jeeps for Kids” toy drive to benefit pediatric patients at the local children’s hospital
Data, even when it’s inaccurate or represented out of context, can confirm our biases. Answer five questions about how your agency’s data is being shared and interpreted
How to hone tactical athletic prowess, develop specialized skills, embrace teamwork and shine in the spotlight
Leaders cite safety concerns, potential for confusion among non-English speaking patients
In partnership with legal firm Page, Wolfberg & Wirth, the NEMSIS TAC created a quickstart guide for legal considerations for EMS agencies
With skills, preparation and clear expectations, EMTs and paramedics can facilitate productive conversations with bystanders at an incident
Glastonbury Fire Chief Michael Thurz said the firefighter’s off-duty comment “blemished the organization”
The video shows an off-duty Glastonbury firefighter saying Narcan should not be used and “when people overdose, you let them die”
While celebrities should be treated just like any other patient, there are unique privacy and media challenges to consider
The FDNY EMS Local 2507 president joins the show to discuss wage discrepancies, educating the public about the work EMS does
Some Hennepin EMS members criticized the change, which was made in response to civil unrest
Chesterfield Fire Company Public Information Officer Steven E. Frischling said was performing his duties and stayed within the law
How to let each other know that a fellow medic has died and process the death collectively
The toolkit includes educational materials, checklists, posters, sample social media posts and stickers for organizations to build confidence in the vaccine among staff and the public
