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• Rocky Mountain Pandemic: An inside look at how Eagle County, Colorado – home of Vail – has managed the COVID-19 pandemic

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  As the State of Colorado eases measures put in place to prevent the spread of COVID-19, we take a look at how one community with an early outbreak took aggressive measures to contain the spread of the virus – and emerge stronger than ever.

• Remember 2 Things: Angry patient de-escalation tips

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  People get upset about their situation and tend to take it out on those of us in EMS. Here are a couple of tips on how to develop rapport with angry patients and de-escalate the patient's anger so you can do your job.

  This video, originally published on July 12, 2012, has been updated. 

• Sponsored content

  Spotlight: Bioquell a global leader in providing end-to-end contamination control solutions

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  Bioquell

  Bioquell's range of bio-decontamination systems and services help EMS organizations establish a safe environment for their patients and employees.

• This 1 magic phrase will stop patient conflicts

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  This phrase has an amazing ability to get people in the middle of an angry rant to stop, listen, and reframe their argument

• 3 steps to improve EMS situational awareness, spot danger

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  The more complex the skill, the more attention it requires; so how do we get work done and still maintain awareness of the whole scene?

• Drowning: The danger of dihydrogen oxide

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  Scenario: EMS work through resuscitation and management strategies when they respond to a call for pediatric drowning and find the child in cardiac arrest

• COVID-19 challenges drive fire and EMS innovation

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  Firefighter-paramedics rapidly implement new ideas to curb infection

• 2 EMTs suspended for allegedly assaulting handcuffed patient

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  The EMTs are accused of verbally provoking the injured man and physically striking him multiple times

• Man leaps from ambulance, is killed on Calif. highway

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  Officials say the man slipped out of restraints and pushed his way to the rig's rear door before jumping out

• Detroit fire officials question promotion of paramedic with history of complaints

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  The paramedic currently being considered for promotion to lieutenant is currently under investigation for one of at least five complaints

• Don’t panic, but prepare: What you need to know now about the novel coronavirus

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  EMS providers may find themselves face to face with this new and highly infectious virus – here’s how to protect yourself and the patients you transport

• Treating geriatric patients: 5 tips for EMTs and paramedics

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  Follow these methods to successfully assess and treat older patients

• Why patient hand-offs are important to successful care

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  Standardizing the transition of care helps improve patient safety and ensure the patient's care is smooth and no information is lost

• Getting your patient to go to the hospital: Evoking empathy

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  When the patient sees their emergency through the eyes of someone who cares for them, they can act for that person

• Photo of the Week: High-fidelity aviation training

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  Watch: Sussex County EMS trained with neighboring EMS, fire and police departments on managing air medical patient transportation scenarios

• Clinical solution: 58-year-old burned while cooking at home

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  You are asked to respond to the home of a woman that has been burned by a liquid while cooking

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