Paramedic Chief
The news items, feature articles, videos and more you find here are selected specifically with paramedic chiefs and EMS leaders in mind. This content will give those who are charged with running a department or agency the tools, information and insight they need to excel as leaders and managers.
Practice self-care and do the work on the front end so you have more to give on the back end
The Microsoft/CrowdStrike failure exposed glaring vulnerabilities to our systems and now serves as a critical reminder to train on contingency plans
Highlighting a joint statement from EMS associations, Chief Brian Schaeffer argues for a shift towards broader, evidence-based performance metrics to enhance EMS quality and effectiveness
A structure collapse response is going to be bigger than just your crew, so requesting ample resources early can go a long way as technical rescue teams assemble
What first responders can learn about fatigue management from the U.S. Army’s doctrine on readiness
Fire and EMS agencies are filled with former teachers, Navy SEALs, even software programmers — all offering experience that can improve organizational performance
Being a mentor doesn’t come with a title bump or easier hours — but its impact on the next generation of clinicians makes it one of the most powerful roles in EMS
From NEMSAC fallout to WHO recognition, Kupas unpacks the moments that defined his presidency — and previews how the annual meeting will push EMS forward
New York City Mayor Zohran Mamdani has defended Bonsignore’s decades-long EMS leadership background, emphasizing her experience leading one of the nation’s largest EMS systems
In a Daily News opinion piece, FDNY EMS Lt. Anthony Almojera argues that appointing an EMS veteran as commissioner reflects today’s medical-first reality
Financial collapse, market churn and rising risks define today’s EMS landscape
2025 marked a rare turning point as lawmakers moved on workforce incentives, TIP reimbursement and contracting reform
EMS funding is broken — and communities are done pretending it’s not
Vote now: Should a commissioner be a firefighter, an EMS leader, an executive — or a mix?
Musk and other critics attacked Mamdani’s selection of EMS veteran Lillian Bonsignore to lead the department, reigniting debate over what operational experience matters most for the commissioner role
A former Jefferson County paramedic filed a lawsuit alleging defamation, unfair hiring practices, retaliation and electronic eavesdropping, claiming her reporting of scope-of-practice concerns set off a chain of events
Understand the difference between intrinsic motivation and extrinsic motivation
Mayor-elect Zohran Mamdani has selected retired FDNY Emergency Services Chief Lillian Bonsignore, a 31-year department veteran and former chief of EMS operations, to lead the fire department
The FDNY has appointed a veteran paramedic and longtime EMS leader to oversee citywide EMS operations amid ongoing staffing and pay challenges
Why EMS leaders must break the cycle of overwork, silence and unrealistic expectations
Ambulance services cannot afford to feed the billing department incomplete, inaccurate or misrepresented information
Be thorough, timely and proofread your PCRs to ensure your treatments and professionalism won’t be called into question
A division chief was dismissed for allegedly failing to monitor overtime cards, while a district chief was fired for allegedly submitting time cards for hours he did not work
All caregivers can find solace in small victories and salvation in providing comfort to those who are suffering
Use the habit loop to set goals in motion and achieve success
Real talk from the EMSpire Leadership Panel: leadership isn’t earned in crisis, it’s built daily, through intentional coaching, vulnerability and passing the torch with purpose
Reactive leadership won’t cut it. Discover how presilient EMS leaders build adaptive teams, reimagine risk, and turn uncertainty into opportunity.
Break the one-size-fits-all approach and build trust through personalized, people-first communication
Dr. Ed Racht calls for healthcare-first framing, action-oriented dashboards and the courage to celebrate wins — and be horrified by failures