As AI tools move quickly from concept to deployment, EMS leaders face practical questions about value, risk and readiness. This series provides clear, applied guidance for chiefs, directors and agency leaders on how to evaluate and implement AI to support clinical care, reduce documentation burden, improve decision-making, streamline operations and simplify workforce management.
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SPOTLIGHT ON AI
As artificial intelligence advances from simple automation to autonomous systems, EMS agencies must learn how to adopt the technology responsibly without sacrificing accountability, ethics or patient care
Innovation requires redesigned workflows, accountability and operations
Commissioner Lillian Bonsignore on recognizing EMS as an essential service with the funding and career pathways to match
At NEMSMA’s leadership conference, Dr. Brent Myers makes the case that waiting for federal guidance is a losing strategy — and local governance is the only path forward.
From NEMSAC fallout to WHO recognition, Kupas unpacks the moments that defined his presidency — and previews how the annual meeting will push EMS forward
Closing out the year with a rapid-fire look at what frontline providers are really saying — from spinal immobilization, to swiping through microlearning
From suspended Medicare funding to unchecked artificial intelligence, unpacking the issues threatening the system
How Dr. Shannon Gollnick wants EMS to work smarter, not harder
From wearables to voice assistants, a new wave of device-initiated calls is changing how dispatchers respond — and why better tech and training are crucial now
LEADERSHIP INSIGHTS
These concrete actions will help firefighters, paramedics and officers eliminate harassing behavior from their departments
Eradicating harassing behavior toward female firefighters and paramedics will take more than good policy and practice
By triaging patients with mental illness, especially repeat users, the Grady EMS Upstream Crisis Intervention Group provider has improved care, saved significant money and boosted morale
EMS providers need to admit that prehospital patient care errors can and do happen to begin addressing this serious cause of patient injury and death
Learn the signs and symptoms for this significant pediatric airway and ventilation emergency
All personnel need appropriate access to information, forms and schedules from any device which connects to the Internet
Pay for training, regardless of on-duty or off-duty, depends on the requirement and intent of the training course
An EMS agency, facing an applicant shortage, surveyed EMS providers to see if employee-employer compensation expectations matched
Explore the answers with elected and appointed officials so informed decisions can be made about the future of your EMS service