Communications / Dispatch

Other departments have show an interest in the Colorado Springs Fire Department's multi-tiered response program

Keep these communication fundamentals in mind when trying to get the message across to EMS providers, hospital staff, patients and bystanders

"I don't see most adults do as well as [Aria Lamen] did," said Aurora 911 Dispatcher Tracie Whalen

"First responders were sent to the wrong location, or were misinformed about the emergent situation, or were not dispatched," Helena Moreno said

This informative webinar will provide key information on how two public safety agencies (one police and one fire) funded comprehensive smartphone programs that provided issued devices to all personnel.

More states are adopting statewide NG911 plans and the use of text-to-911 continues to grow

EMS leaders and rising leaders respond with concrete steps to improve recruitment, retention, wellness, safety, etc.

"Public safety is put at risk,” said Ty Wooten, IAED director of government affairs

A new Las Cruces, New Mexico, program aims to better serve community members experiencing mental health emergencies

Despite long holds and dispatcher errors, a spokesperson said that in February, the district has been answering 90% of calls within 15 seconds

Securing data in an EMS environment is critical to avoiding breaches of patient information and triggering mandatory reporting

A back-to-basics review of communication center types and facility equipment, plus must-have dispatcher skills

Crews added more than 2,000 wireless network antennas and additional improvements in and around State Farm Stadium and the Phoenix metro area

Lessons from a bystander responder and co-survivor of SCA, Kristin Flanary – Lady Glaucomflecken, lifesaver, CPR champion and keynote extraordinaire

Captain Ashley Losch explains the endless coordination at play, identifies the biggest hurdles ahead, and even spills a little big game tea