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Regardless of title, an EMS company officer culture focuses on accountability, supervision, structure and crew resource management
HIGHLIGHTS
Despite the best efforts of EMS providers, gaps persist – learn what goes into them and what you can do about them.
Learn strategies to provide for high-quality operations, while minimizing resource use through sound systems, process engineering and leveraging technology
A firsthand perspective on COVID-19 in EMS and fire and how data can help shape your agency’s response
With turnover among EMS hovering at 25% per year and costing more than $7700 per paramedic, data-driven strategies can help you improve employee retention.
EMS SOFTWARE, DATA & MORE
The retiring superintendent discusses leadership, partnership, cooperation and interoperability
Preventing our patients from getting stuck in between payers and providers when they are most vulnerable
The National EMS Advisory Council offers updates on EMS issues from roadway safety to ET3 and COVID response
The role of the leader is to bear witness – to the critical and the mundane – to lighten the load
How my first agency took a young, under-confident, naïve paramedic and made me a clinician
The public shouldn’t have to roll the dice about their emergency services, wondering who’s going to show up
About the Sponsor: ESO
ESO is dedicated to improving the health and safety of communities through data-driven insights by offering an integrated suite of software products for EMS agencies, fire departments, and hospitals that transform how first responders collect, share, report, and analyze critical information.

With tools designed to enhance workflow, our EMS software empowers agencies to optimize prehospital patient care and operations, leading to better treatment decisions across the continuum of care.

See how ESO can streamline your agency’s processes by visiting www.eso.com/ems/.