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Serving patients through a better experience

Preventing our patients from getting stuck in between payers and providers when they are most vulnerable

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EMS1 is proud to be the Premier Media Sponsor of the Pinnacle Webinar Series. On Tuesday, July 19, at 1 p.m. CT, ZOLL’s Alex Svitnev will present “Serving patients through a better experience” presented by Fitch & Associates, and sponsored by ZOLL’s Data Systems. Register today.

We all have felt at one time or another that our patients sometimes get stuck in between payers and providers when they are most vulnerable.

What can providers and payers do to help our patients feel better throughout this experience?

What are the positive trends that can help us to fundamentally transform how we care for the financial wellbeing of patients?

Particularly, how can we do a better job of being transparent about scheduled services, the information required, and ensuring that the patient isn’t left holding the bag when a service that is ordered is rejected?

On Tuesday, July 19, at 1 p.m. CT, ZOLL’s Alex Svitnev will present “Serving patients through a better experience.” Presented by Fitch & Associates, this Pinnacle Webinar is sponsored by ZOLL Data Systems.

Register now

The Pinnacle Webinar Series is produced in cooperation with Pinnacle Media Partner EMS1. Ninth Brain is Fitch & Associates’ Learning Partner.

About the speaker

Alex Svitnev

A leader in the healthcare space for over a decade, Alex is passionate about making healthcare more attainable and patient focused. Currently serving as a Director of Product at ZOLL Data Systems, Alex is heavily focused on providing a seamless revenue cycle experience for EMS, and the broader healthcare segment. Alex has experienced life on the payer and the provider side. He understands the gaps and challenges currently being experienced in healthcare, and specifically how those items impact patients. Alex’s ultimate goal is to make a measurable impact at the end of each day which makes healthcare more efficient, and allows all of us to serve our patients better.

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For more than four decades, Fitch has earned credibility by implementing innovative, customized solutions in the public safety and healthcare arenas. The Firm has consulted with more than 1,500 communities in 50 U.S. states, every Canadian Province, and more than a dozen other countries. Fitch also offers educational programming as part of its ongoing commitment to shaping the future of emergency services through leadership development. The Beyond the Street (BTS) Workshop, Ambulance Service Manager (ASM) Program and Communication Center Manager (CCM) Course have graduated thousands of leaders. And since 2006, Fitch has hosted the annual Pinnacle EMS Leadership Forum, the premier conference for executive-level leaders in emergency services.