“I treat everyone the same” was once the mantra of the dedicated EMS provider. It meant every patient – regardless of their race, gender, sexuality or other differences – got the same high level of commitment and effort to reduce their suffering and start them on a course to recovery.
EMS still delivers its best efforts to everyone it cares for – but today we recognize that discrepancies nonetheless remain in the way we treat different types of patients and the outcomes they’re likely to experience. A big part of the reason is unconscious bias, and it affects us all.
This new eBook, sponsored by ESO, explores the issue of unconscious bias as part of a bigger examination of improving equity in EMS. Download it to learn:
- What EMS leaders need to know about unconscious bias.
- How unconscious bias appears to affect the treatment of certain EMS patients.
- How to improve diversity within EMS organizations.
- How to use ESO’s Electronic Health Record and Health Data Exchange to identify discrepancies in care and outcomes in your agency.
With this knowledge, both EMS leaders and frontline providers will be better equipped to truly deliver the best-quality care to every patient they encounter.