EMS Management
The EMS management topic focuses on leadership within EMS agencies, bringing together a range of relevant columns and resources as well as the latest news on EMS department operations, budget issues and new appointments.
Understand the difference between intrinsic motivation and extrinsic motivation
To lead and inspire an EMS team, motivation must first come from within
From sustainable economics to preventing disasters, this year-end review connects the headlines to hard realities on the ground
Gov. Kathy Hochul rejected two major EMS support measures, prompting providers to caution that funding limits and rising costs could worsen coverage gaps
Mercy Regional of Oklahoma officially began providing ambulance service in Enid, marking the city’s first change in providers in more than 50 years
Vote now: Should a commissioner be a firefighter, an EMS leader, an executive — or a mix?
Musk and other critics attacked Mamdani’s selection of EMS veteran Lillian Bonsignore to lead the department, reigniting debate over what operational experience matters most for the commissioner role
After staffing shortages forced the Georges Creek Ambulance Service to shut down for the first time in nearly five decades, Allegany County assumed control and uncovered major structural and operational problems
Hurley officials say a long-planned ambulance service became operational, highlighting a year that also brought a major state grant
Lee County commissioners voted to start drafting a franchise contract with MedEx Medical Transport after choosing its lower-cost proposal over renewing FirstHealth’s agreement
A former Jefferson County paramedic filed a lawsuit alleging defamation, unfair hiring practices, retaliation and electronic eavesdropping, claiming her reporting of scope-of-practice concerns set off a chain of events
Under a policy that took effect in early November, Virginia Beach EMS now responds to most calls without lights and sirens, citing just a 2–3 minute time savings versus nearly doubled crash risk
Cleveland EMS officials report a growing number of assaults, with many cases resulting in minor charges, fueling concerns about safety, accountability and staffing
Mayor-elect Zohran Mamdani has selected retired FDNY Emergency Services Chief Lillian Bonsignore, a 31-year department veteran and former chief of EMS operations, to lead the fire department
Merced County officials say American Medical Response will assume ambulance operations on Dec. 31, ending Riggs’ roughly 80-year run
Facing the first failed EMS levy in city history, the Clarkston City Council voted unanimously to use reserves to maintain emergency medical services for nine months
A total of 10 Marion County Fire employees have been fired following an alleged violent hazing incident at Station 21, as the FD works to address its workplace culture and rebuild public trust
A state feasibility study in Wyoming County recommends agencies unite under a countywide authority, secure dedicated funding and improve coordination to stabilize EMS
Town officials say insurance reimbursements will exceed operating costs under Tonawanda’s scaled-back municipal ambulance program
A no-holds-barred breakdown of the headlines you couldn’t ignore
What the Full Medicare Ambulance Cost Report says about the EMS economic model
State lawmakers are exploring ambulance-based telemedicine to support understaffed rural EMS crews, improve patient care and help retain paramedics and volunteers
A longtime North Huntingdon EMS/Rescue office manager alleges she endured years of sexual harassment and retaliation
Corewell Health and the Grand Rapids Fire Department will launch a six-month pilot in January embedding a community health worker with EMS responses to redirect low-acuity 911 calls
Facing rising costs and staffing pressures, Lake Wylie ambulance service will transition to Piedmont Medical Center ownership in January
Why EMS leaders must break the cycle of overwork, silence and unrealistic expectations
Agencies statewide are struggling to recruit and retain paramedics and EMTs as competition for qualified candidates intensifies
Grand Haven leaders unanimously approved Life EMS as their ambulance provider after public safety officials cited concerns with staffing, response times and consistency
Investigators say the director stole morphine and fentanyl meant for patients, with court records detailing alleged drug tampering across multiple agencies
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