911 and Dispatch
Explore our comprehensive collection of articles on 911 and Dispatch, designed to support the EMS workforce in optimizing emergency response. This directory covers essential topics such as call handling, communication protocols, and technology advancements in dispatch centers. Understanding the role of 911 and Dispatch in emergency services is crucial for effective operations. Additionally, you may find insights into related topics like EMS communication systems, which further enhance your team’s efficiency. Stay informed and improve your emergency response strategies with these valuable resources.
Insights into the deadly Fla. condo collapse, how post-9/11 changes have improved incident command
Community paramedics are pioneering new ways to care for mental health patients – here’s how
With skills, preparation and clear expectations, EMTs and paramedics can facilitate productive conversations with bystanders at an incident
Terri Ebert, who is retiring at the end of the month, said over the last 33 years, she’s seen the number of domestic violence and DWI calls increase
Robin Schwarze became a dispatcher in 1992 after being laid off and needed a career that could support her three children
Before police arrived, Mark Anthony Hicks is heard telling a 911 dispatcher that he “just killed somebody” and he says “I’m so sorry”
When Capt. Christopher Bartley filed a formal request for 911 data relating to calls placed on hold, officials told him they didn’t have the data
A report released in November claimed that Ottawa Paramedic Services has an “ongoing and systemic dispatching problem”
When the dispatcher asked Freddie Green, 42, if his father was conscious, he stated that he was dead
Gunshots were heard during Warren David Darlow’s 911 call as he told the dispatcher two suspects were breaking into his home
Dispatcher Renae Whitehouse instructed the woman to apply firm pressure to prevent the baby’s head from delivering too quickly
Dispatcher Kyle Proctor realized the call was no joke after he heard the children’s grandmother screaming in the background
The 911 calls revealed a chaotic scene that evolved into a violent incident on campus
Instead of scolding Billy Nolin for dialing 911, deputies drove to his home to thank him for the invitation
The director of the 911 center said it doesn’t employ any bilingual dispatchers who can translate common languages such as Spanish.
The 14-year-old called 911 in Florida and claimed to be a 10-year-old who had been kidnapped and shot in the neck.
The alerts are meant to protect officers and medical crews on calls to homes previously flagged as posing some type of threat to law enforcement.
An official said the state’s version of the bill will mirror the federal bill by seeking the elimination of “dialing 9" prior to allowing the 911 call to be made.
Over the course of an hour, the woman called 911 nine times.
The organization is asking that EMS providers to implement the measures to test within their own systems and then provide feedback.
The creation of FirstNet was spurred by the need for better communication amongst firefighters, EMS and police during disasters
An unidentified woman called 911 saying that someone was in a room trying to shoot her
Brandi Worley, 30, admitted to killing her 7-year-old and 3-year-old; she also stabbed herself in the neck. (AP Photo)
Dispatchers moved into a $650,000 newly furnished space and is complete with windows, wide monitors and spacious desks
The call was among the latest batch of audio recordings released Monday by the city of Orlando after a court fight with media companies
One dispatcher said that a public safety job like dispatching can be taxing and that no work shift ever is like the one before
The call revealed a coworker attempted to revive Leopoldo Buenaventura after he was found with no pulse and unconscious
A judge ruled on Thursday that the city of Orlando should release many of the 911 calls made during the shooting
Nearly five months after the shooting, the judge ruled the calls needed to be released for a “public evaluation” of what law enforcement did inside the club
One county received over 2,500 calls in a three-day period during and after the hurricane
Device obsession harms team building and personal communication, which hurts both EMS culture and performance
Anyone with an emergency is being asked to contact their local fire station directly for help
Officials are considering implementing a previously successful program aimed at reducing the number of 911 calls on a larger scale
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