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Have EMS operations failed to keep up with the growing complexity demanded by the communities we serve?
Learn how the Philadelphia Fire Department redefined service delivery, funding and success
“Instead of responding to the majority of 999 calls we receive every day, we want to flip that so we only go to those patients who really, really need a double staffed paramedic emergency ambulance quickly.”
Three Greene County officials were charged with tampering with public records
Delaware County officials look at a pilot program using mental health professionals, certified peer specialists as a fourth emergency service
Artificial intelligence is being tested to see how it can answer non-emergency calls, reducing dispatchers’ workload
Details released on the bizarre 911 calls for a Marine injured after ejecting from his F-35 over North Charleston
75% of respondents said the high-stress nature of the job was the major factor in staffing shortages
3,100 paramedics weigh in on reducing stress, staffing challenges and leadership shortfalls
From house calls to heartfelt care: Inside the evolution of a Texas county’s community paramedicine program
Officials plan to put all of St. Louis’ separate 911 centers for fire, EMS and police into one location, on one system
Kansas City officials hope to change the 911 call routing for fire, police and EMS with automation
The legislation is aimed at speeding up the national upgrade to a modern 911 system
Calif. voters want behavioral health professionals to respond to non-life-threatening 911 calls
Agencies and government officials must evaluate performance expectations and funding to determine appropriate EMS delivery models