Patient Care & Compassion
The patient care topic covers the human side of EMS: the interactions between providers and patients, family members and loves ones. From learning to build trust with empathy to managing difficult conversations, this section offers insight into compassionate patient care that extends to all on scene.
“It is the promise woven into every dispatch, every siren, every shift, every person reaching out for help.”
5 insidious partner issues to avoid so that patients feel safe in our care
Use these assessment and care tips to connect with patients and their families
After performing an initial assessment, Antoni Simmons, 44, allegedly stole hundreds of dollars from the patient’s purse
From ride-alongs to station visits, true leadership in public safety means meeting your people where they are. Trust isn’t built behind a desk — it’s earned on the ground
Community paramedicine demands a mindset shift — from crisis mode to continuity of care. Learn how EMS providers can build trust, treat root causes and redefine what success looks like.
William Shock first traveled to the war-torn country in 2023 and is already planning his third return trip
Edward McClure, who was fired by AMR in December 2024, is also accused of falsifying the patient care report
A paramedic’s road to recovery proves that no matter how far you fall, you can rise again
Pediatric respiratory distress doesn’t have to be terrifying — here’s how to handle it
TikTok sensation and pediatric critical care paramedic Jimmy Apple shares his rise in EMS education, battling misinformation with heart and hustle
Stretcher fall underscores the importance of foundational skills after alleged mishap in New Jersey
Because “stay in your lane” was never in the job description
“On virtually every call we run, we have the ability to make someone feel that their existence is important and that their well-being matters, if only by the way we interact with them.”
“If the day ever came when I could do this work and it didn’t bother me, that would be the day I needed to quit and find another job.”
While EMS sees fewer opioid-related emergencies, the report highlights growing concern over mental health incidents in children and repeat 911 usage
The global campaign trains civilians in tourniquet use, wound packing and more — skills that can mean the difference between life and death before first responders arrive
EMS Products
Reduce failed IV attempts and speed up patient care with a vein finder
High-stress decisions and human limitations demand more than just training
At the ABC 360 Conference, Catherine Kuhlmann drove home a powerful truth: no one in EMS is exempt from the responsibility to deliver compassionate, consistent care
Live from ABC 360, keynote speaker Catherine Kuhlmann and Doug Wolfberg join the podcast to dive into stories of resilience and responsibility
In this EMS One-Stop episode, Dr. Dave Williams explains how a new master’s-level course will empower leaders to solve systemic challenges using proven methodologies — and why quality must be a leadership priority
Savor the victories and find humor in the routine to carry the emotional load
“Our commitment to take care of others is not a political undertaking; it represents the greatest of social contracts in helping our fellow humans in their time of need.”
I continued my verbal assault until the patient apologized to me with tears in his eyes
Lessons from a learning community, Part 2
Skilled actor patients offer a practical, impactful way to teach EMS providers respect for diversity, enhancing critical thinking, interpersonal skills and public trust
An EMT reflects on the intersection of duty, faith and humanity
Improve your patient care and decrease your legal liability risk with conscious, deliberate practices
