Paramedic Chief
The news items, feature articles, videos and more you find here are selected specifically with paramedic chiefs and EMS leaders in mind. This content will give those who are charged with running a department or agency the tools, information and insight they need to excel as leaders and managers.
A firefighter charged with urinating on a medic’s belongings is a sign of a problem left brewing for too long
Removing bias in employee evaluations with actionable data-driven metrics
Jason Dyess: “Leadership is mostly a matter of the heart”
Use the habit loop to set goals in motion and achieve success
Not every call needs a transport (but every call needs to get paid)
The risk management expert delivers commonsense wisdom, including three actions he would take if he were in charge
A gut check on the serious business of billing for patients deceased on scene
Contract negotiations may hold the key to closing the gap between what medics expect and the reality of the job
Effective EOCs depend on empowered decision-makers, disciplined structure and trust built long before activation
Learn how peer support programs, EAPs and chaplaincy can help your providers weather emotional storms and mental health crises
A 2,500-year-old strategy book might explain why your crews are frustrated and your culture feels chaotic
Simple steps can go a long way toward protecting public safety agencies in an evolving cyber-risk environment
Danielle Thomas and Carly Strong redefine what leadership looks like in EMS
At the EMS Association Summit, National Registry CEO Bill Seifarth and “Code 3" co-writer Patrick Pianezza spotlight partnership, lifelong competence and the power of showing up together.
Annual evaluations don’t break careers — silence does. Without clear, quarterly feedback, confusion replaces growth and courage gets outsourced to paperwork.
The 1–10 rating system sounds objective, but it’s vulnerable to personal bias and apathetic evaluators, while lacking any actionable path for growth
“EMS professionals are watching, not for speeches, but for behavior. They are listening, not just to words, but to tone. They are deciding — quietly — whether their leaders are present, consistent and trustworthy.”
New FDNY Commissioner Lillian Bonsignore says low EMS pay is hurting recruitment and retention as medical calls make up the majority of the department’s workload
Burnout, distrust and attrition won’t be fixed by more rules. The future of EMS depends on leaders who show up, own failures and advocate for their crews.
The Academy of International Mobile Healthcare Integration is accepting nominations for its 2026 Excellence in EMS Integration Awards, recognizing high-performing EMS systems, partners and leaders
A firsthand look at how Pro EMS turned candor, humility and field-tested leadership into a scalable, mission-first organization
Delayed treatment, disjointed command and outdated protocols are costing lives. Here’s how to streamline care from the crisis point to the trauma center.
Just like training in the field, consistent practice builds a reliable, confident speaking style
5 lecture preparation tips to ensure you leave your audience wanting more
The more complex the skill, the more attention it requires; so how do we get work done and still maintain awareness of the whole scene?
Dr. Carl Schultz quietly retired as Orange County’s EMS medical director, months after fire chiefs called for his removal over decisions they said restricted paramedic care and damaged morale
What does your agency social media presence convey?
Capstone projects focused on compassion fatigue and 911 center resilience, highlighting some of the most pressing challenges facing today’s public safety systems
A structure collapse response is going to be bigger than just your crew, so requesting ample resources early can go a long way as technical rescue teams assemble