Paramedic Chief
The news items, feature articles, videos and more you find here are selected specifically with paramedic chiefs and EMS leaders in mind. This content will give those who are charged with running a department or agency the tools, information and insight they need to excel as leaders and managers.
Discover how these values build trust, drive excellence and improve patient outcomes
How EMS agencies can work with states to obtain Rural Health Transformation Program funding
This conversation explores how to lead with integrity, courage, and humility in today’s world
Dr. Yuko Nakajima, Medical Director for Metro Atlanta Ambulance and Assistant Professor at Emory, was honored by Japan’s leading financial newspaper for her groundbreaking contributions to emergency medicine
With shifting legislation and rising costs, EMS leaders must master the art of financial transparency. This guide demystifies ambulance funding models, cost drivers and how to make the numbers make sense.
At Pinnacle, Dr. Jennifer Hall urged leaders to ditch command-and-control for curiosity and coaching — and shared exactly how to do it.
From post-9/11 to post-COVID, EMS leaders reflect on systemic cracks — and what must happen now to rebuild a future that works for patients and providers
Learn how one Florida agency is leveling up employee satisfaction through flexible scheduling, rapid EMR onboarding, and a smart tiered response system
Culture, consistency, and connection matter more than command. Todd Steele shares battle-tested insights for turning failure into fuel for growth.
From chronic burnout and staffing gaps to a lack of meaningful leadership engagement, personnel are sounding the alarm — and offering a roadmap for change
From ride-alongs to station visits, true leadership in public safety means meeting your people where they are. Trust isn’t built behind a desk — it’s earned on the ground
North Andover Firefighter Jeffrey Deschenes was the department’s first EMS coordinator and had launched key community health programs
What the 2005 London attack teaches EMS leaders about scalable incident command and mutual-aid coordination
Discover how the Johari Window helps leaders uncover blind spots, show vulnerability and foster real connection with their crews
Nearly 60% of leaders cited documentation as a critical concern impacting billing, compliance and patient care, according to a report by the PWW Advisory Group and AIMHI
Danielle Thomas and Carly Strong redefine what leadership looks like in EMS
Steve Grau’s powerful wakeup call urging EMS leaders to prioritize mindset, breathwork and emotional clarity over management checklists
At the AAA Conference, Dr. Long delivered more than a keynote — she issued a survival plan for first responders facing burnout
Turn conflict into connection with these leadership power moves
With more than 60 open paramedic and EMT positions, the city is piloting telemedicine and nurse diversion programs while preparing a new recruitment push
A Forbes Top Futurist with skin in the game calls for EMS to re-examine how it recruits, relates and retains its people in an era of relentless change
Veteran EMT Jeremy Sherman will lead O’Fallon’s expanding EMS operations as its first chief, overseeing budgets, personnel and equipment
EMS leaders and educators delve into the creation and impact of the Kentucky EMS Leadership Academy — designed to empower small-town providers with big-picture leadership skills
Amid concerns over response times and dissatisfaction with county EMS services, Grand Blanc Township is considering greater involvement from police and fire personnel
What happens when EMS, hospitals and fire come together with one mission? A cultural shift that put the patients first while lifting morale and saving time
SCCAD’s new chief executive shares how a simple pep talk sparked his rise and how he inspires his team
Learn how public safety agencies can overcome recruitment roadblocks with real-world strategies rooted in leadership, transparency and cultural change
Learn why outcome-based leadership is crucial for making meaningful changes in your agency and community
Discover why the departments that treat recruiting like marketing are winning — and how to follow their lead
What public safety can learn from the Titan submersible disaster
EMS agencies can tap into $5 billion in SS4A grant funds to improve post-crash care, reduce response times and prevent avoidable traffic fatalities
From micromanagement to missed opportunities for growth, these red flags can make or break your EMS team. Is your boss on this list?
Key experiences from my early days on the job have revealed a surprising number of lessons for running command
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