EMS Management
The EMS management topic focuses on leadership within EMS agencies, bringing together a range of relevant columns and resources as well as the latest news on EMS department operations, budget issues and new appointments.
Post-award management: A comprehensive guide for grant users
Dr. Cochran shares his journey of overcoming adversity, leading through challenges, and maintaining faith and integrity in the face of trials
Whether public or private, your employer can take action. Understand when your words — on or off duty — cross legal and professional boundaries.
With shifting legislation and rising costs, EMS leaders must master the art of financial transparency. This guide demystifies ambulance funding models, cost drivers and how to make the numbers make sense.
From shrinking Medicaid rolls to rural hospital closures, this 870-page bill could shake EMS to its core. These 7 key takeaways will help your agency prepare.
After Crozer’s closure, VMSC EMS is partnering with townships on ambulance contracts as Delaware County battles longer transport times, ED strain and rising mental health needs
At Pinnacle, Dr. Jennifer Hall urged leaders to ditch command-and-control for curiosity and coaching — and shared exactly how to do it.
From post-9/11 to post-COVID, EMS leaders reflect on systemic cracks — and what must happen now to rebuild a future that works for patients and providers
Learn how one Florida agency is leveling up employee satisfaction through flexible scheduling, rapid EMR onboarding, and a smart tiered response system
Culture, consistency, and connection matter more than command. Todd Steele shares battle-tested insights for turning failure into fuel for growth.
Pinnacle speaker explained how to use the ancient art of storytelling to impact EMS provider identity, resilience and excellence
Westfield will begin charging for non-emergent responses, such as lift assists without injury, to help reduce unnecessary strain on EMS resources
After performing an initial assessment, Antoni Simmons, 44, allegedly stole hundreds of dollars from the patient’s purse
From chronic burnout and staffing gaps to a lack of meaningful leadership engagement, personnel are sounding the alarm — and offering a roadmap for change
From ride-alongs to station visits, true leadership in public safety means meeting your people where they are. Trust isn’t built behind a desk — it’s earned on the ground
Three years in, Flagstaff’s alternative response CARE Unit has decreased ER transports and police involvement in crisis calls
The new Buchanan County EMS station features enhanced safety measures, including rapid closing doors, secure surveillance and storm rooms
A new initiative embeds social workers with first responders during 911 calls for mental health and substance use crises in Cuyahoga County
Backed by a voter-approved mill levy, Joliet EMS has hired its first two full-time responders, boosting emergency care and marking a major step forward in long-term sustainability for the once fully volunteer-run service
A committee sided with Mayor Tim Keller in a staffing dispute, allowing Albuquerque to replace one paramedic with a basic EMT on ambulances
North Andover Firefighter Jeffrey Deschenes was the department’s first EMS coordinator and had launched key community health programs
Charlotte and MEDIC have agreed to add 50 EMTs and 10 ambulances in 2025-26 to improve response times and reduce fire department involvement in non-emergency calls
What the 2005 London attack teaches EMS leaders about scalable incident command and mutual-aid coordination
This EMS One-Stop international edition features Steinar Olsen, director for EMS and national preparedness in the Norwegian Directorate of Health
Floyd County officials are weighing the creation of a countywide EMS program as contracts with current providers run through 2026
The Town of Ulster conditionally approved the creation of a townwide ambulance district and draft budget, citing improved response times under its Empress EMS contract
Discover how the Johari Window helps leaders uncover blind spots, show vulnerability and foster real connection with their crews
The AIMHI awards recognize standout agencies, individuals and programs advancing high-value, integrated mobile healthcare
Nearly 60% of leaders cited documentation as a critical concern impacting billing, compliance and patient care, according to a report by the PWW Advisory Group and AIMHI
Danielle Thomas and Carly Strong redefine what leadership looks like in EMS
Steve Grau’s powerful wakeup call urging EMS leaders to prioritize mindset, breathwork and emotional clarity over management checklists
After a Connecticut EMT abducted a colleague twice, calls intensify for background checks and systemic hiring reforms in EMS
Since shifting to a hybrid EMS model in 2023, San Diego has seen faster ambulance responses and increased revenue, but paramedics say they’re overwhelmed by staffing shortages
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