EMS Management
The EMS management topic focuses on leadership within EMS agencies, bringing together a range of relevant columns and resources as well as the latest news on EMS department operations, budget issues and new appointments.
Learn how smart documentation drives revenue, ensures compliance and reduces denials
In EMS there isn’t anything more frustrating than a screaming, punching or spitting person with acute alcohol intoxication
From terminations to owning your mistakes — real talk for leaders who want to do better
Mayor Edwards approved Baton Rouge General’s ambulance service entry, raising concerns from Acadian Ambulance over need and process
Mark Bocian, a 40-year Pittsburgh EMS veteran and former chief, is remembered as a principled leader with a sharp wit and generous spirit
Discover actionable strategies for EMS teams to minimize errors through rest, focus and teamwork
A longtime paramedic and former regional EMS coordinator, Blair Balmforth is being remembered for his clinical skill, kindness, and deep dedication to the people and communities he served
Chief Steven Eubank steps down after guiding the department through major challenges, including the COVID-19 pandemic and a line-of-duty death
Why being good in the truck doesn’t mean you’re ready to lead
New Hampshire is the first New England state to ban surprise ambulance bills, with a new rate starting Jan. 1 to protect patients and support EMS
FEMA is proposing nearly $1 billion in cuts to grant programs that public safety agencies use to strengthen disaster preparedness
An ambulance is stolen in the U.S. once every 2 weeks … and we are to blame!
In a roundtable with Rep. Eric Sorensen, fire and EMS officials highlighted how underfunding, Medicaid cuts, and unfunded mandates are straining rural departments
Severely impaired and terminally ill residents account for most preventable transfers, often tied to feeding tube issues, infections and falls, according to a national study by Florida Atlantic University
Since the shutdown of Crozer-Chester and Taylor hospitals, ambulance response times in Delaware County have risen to an average of 12 minutes
With 30,000 Central New Yorkers expected to lose insurance under new federal Medicaid work requirements, Syracuse hospitals and EMS providers brace for increased ER demand
EMS practitioners should be aware of their state laws pertaining to DNRs and follow local protocols
Lessons from a learning community, Part 3
New Chapel EMS filed for bankruptcy after losing contracts and public trust due to ex-sheriff Jamey Noel’s crimes
Warren-Wentworth Ambulance Service abruptly shut down after its remaining staff quit, leaving two New Hampshire towns scrambling to fill the emergency coverage gap
A fatal mistake. A missed intervention. Learn how EMS leaders are confronting a culture of silence with science-backed strategies to protect providers and patients alike.
Maine’s MD3 program deploys doctors alongside EMS crews to overdose and emergency calls, expanding field treatment, education and follow-up care across Kennebec County
With shifting legislation and rising costs, EMS leaders must master the art of financial transparency. This guide demystifies ambulance funding models, cost drivers and how to make the numbers make sense.
From shrinking Medicaid rolls to rural hospital closures, this 870-page bill could shake EMS to its core. These 7 key takeaways will help your agency prepare.
After Crozer’s closure, VMSC EMS is partnering with townships on ambulance contracts as Delaware County battles longer transport times, ED strain and rising mental health needs
At Pinnacle, Dr. Jennifer Hall urged leaders to ditch command-and-control for curiosity and coaching — and shared exactly how to do it.
From post-9/11 to post-COVID, EMS leaders reflect on systemic cracks — and what must happen now to rebuild a future that works for patients and providers
Learn how one Florida agency is leveling up employee satisfaction through flexible scheduling, rapid EMR onboarding, and a smart tiered response system
Culture, consistency, and connection matter more than command. Todd Steele shares battle-tested insights for turning failure into fuel for growth.
Pinnacle speaker explained how to use the ancient art of storytelling to impact EMS provider identity, resilience and excellence
Westfield will begin charging for non-emergent responses, such as lift assists without injury, to help reduce unnecessary strain on EMS resources
After performing an initial assessment, Antoni Simmons, 44, allegedly stole hundreds of dollars from the patient’s purse
From chronic burnout and staffing gaps to a lack of meaningful leadership engagement, personnel are sounding the alarm — and offering a roadmap for change
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- New Orleans medical director says EMS is ready for Super Bowl LIX
- Leaders are listening, let them know your concerns