Communications / Dispatch
The communications/dispatch topic is designed to help EMS providers keep up with the latest communications gear and best practices. As working with police, rescue and other agencies becomes more important, EMS providers can stay prepared with the latest radios, satellite systems and interoperability plans.
Regardless of pushback, providers have a responsibility to put the safety of the patient above all else when on scene
Consider these gifts and tips for showing your appreciation during National Public Safety Telecommunicators Week
Learn how emerging AI applications will impact dispatch, ePCR, education and revenue cycle management
A Horry County man called 911 three times before getting an answer while his wife was having a seizure
The National Highway Traffic Safety Administration’s Office of EMS is monitoring the incidents in Nebraska, Nevada, South Dakota and Texas
President Biden’s letter acknowledges the dedication of public safety telecommunicators and applauds the lifesaving service of 911 heroes
The National Highway Traffic Safety Administration’s National 911 Program has gathered a variety of resources to help you celebrate your colleagues and other 911 centers
First responders in Santa Fe County are currently using an unsecure, aging system with many dead spots
First-of-its-kind technology immediately delivers ‘eyes on the scene’ to 911 professionals empowering them to give precise details to first responders to accelerate and improve their response
$46 million in state funding will give dispatchers across the state more accurate caller location information
Oakland County said the county’s P25 replaces the 20-year-old radio system it had and will support faster response times and more robust connections
The Orange County Sheriff’s Department is implementing a 911 screening process that involves a few short questions to determine if a deputy or a mental health expert will respond to the call
RAND report finds 911 and 988 mental health hotline require coordination from law enforcement, mental health specialists and others to promote interoperability
Matt Zavadsky, MS-HA, EMT, details the impact of integrating a 211 system into the 911 process and the benefits to the community
A recently published white paper establishes a path for public safety legislative advocacy
First responder agencies across the country had suggested residents use a landline to report an emergency during the outage
Pilot program in El Cajon diverted some 911 calls to nurses for the appropriate level of care
As part of a $6.3 billion investment, FirstNet will become the exclusive wireless network to offer first responders uninterrupted priority and preemption across the entire AT&T 5G spectrum
A custom-developed CAD interface for omnicore dispatch sends an alert and message for CAD job dispatch information directly to the user’s radios ensuring no job is missed when the paramedics are away from the in-vehicle CAD terminals
Washington County suit states dispatchers sent law enforcement to crisis calls first before crisis workers
A look at how Orange County’s pioneering live stream video technology can set the stage for future adoption
Kansas City Mayor Mayor Quinton Lucas hopes bonus will increase the number of call takers, help city meet national standards for answering 911 calls
Officials in Ashtabula County held a drill at Conneaut High School and learned what they can improve upon
New Mexico tops the list of U.S. states in terms of 911 call frequency, with 1,169 calls per 1,000 residents
Cellphone carriers are now required to send first responders based on the location of the caller, rather than the nearest cell tower
Curtis Ambulance official defends Milwaukee medics for not getting out of ambulance to look for patient
Orange County residents dialing 911 will have a text option that will allow them to livestream a video to a dispatcher
911 audio from Fairfax County shows the caller wanting to “remain a little subtle,” and have the patient transported to Walter Reed National Military Medical Center
911 calls from the Fort Worth Sandman Hotel explosion reveal panic and confusion
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