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Communications / Dispatch

The communications/dispatch topic is designed to help EMS providers keep up with the latest communications gear and best practices. As working with police, rescue and other agencies becomes more important, EMS providers can stay prepared with the latest radios, satellite systems and interoperability plans.

A look at how Orange County’s pioneering live stream video technology can set the stage for future adoption
The state-of-the industry survey focuses on wellness, career development and satisfaction in EMS
First responder agencies across the country had suggested residents use a landline to report an emergency during the outage
Pilot program in El Cajon diverted some 911 calls to nurses for the appropriate level of care
As part of a $6.3 billion investment, FirstNet will become the exclusive wireless network to offer first responders uninterrupted priority and preemption across the entire AT&T 5G spectrum
A custom-developed CAD interface for omnicore dispatch sends an alert and message for CAD job dispatch information directly to the user’s radios ensuring no job is missed when the paramedics are away from the in-vehicle CAD terminals
Washington County suit states dispatchers sent law enforcement to crisis calls first before crisis workers
Kansas City Mayor Mayor Quinton Lucas hopes bonus will increase the number of call takers, help city meet national standards for answering 911 calls
Officials in Ashtabula County held a drill at Conneaut High School and learned what they can improve upon
New Mexico tops the list of U.S. states in terms of 911 call frequency, with 1,169 calls per 1,000 residents
Cellphone carriers are now required to send first responders based on the location of the caller, rather than the nearest cell tower
Curtis Ambulance official defends Milwaukee medics for not getting out of ambulance to look for patient
Orange County residents dialing 911 will have a text option that will allow them to livestream a video to a dispatcher
911 audio from Fairfax County shows the caller wanting to “remain a little subtle,” and have the patient transported to Walter Reed National Military Medical Center
911 calls from the Fort Worth Sandman Hotel explosion reveal panic and confusion
The “Lost in Translation” campaign highlights the challenges deaf people have in ambulances, EDs
Heavy rain, flooding led to 27 water rescues in Delaware County
Help us identify the factors impacting wellness, career development and satisfaction in EMS
Former Sedgwick County 911 dispatchers identifed Director Elora Forshee’s leadership as “tyrannical,” “discriminatory”
Mayo Clinic Health System’s new hospital will have increased patient monitoring and communication systems
The first university officer arrived within 78 seconds of the gunfire report, and university and city police swarmed the building
Clark County will begin to use Advanced EMT staffing after years of ALS staffing for every call
Artificial intelligence is being tested to see how it can answer non-emergency calls, reducing dispatchers’ workload
Medics waited 13 minutes for law enforcement due to an address “blacklist” while William Yurek was having a heart attack
MEDIC EMS becomes part of Scott County as consolidation process continues
Key findings from the Verizon Frontline Public Safety Communications survey
ALS care and a rope-rescue system helped save a cyclist having a severe allergic reaction in Manchester-by-the-Sea