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911 and Dispatch

Explore our comprehensive collection of articles on 911 and Dispatch, designed to support the EMS workforce in optimizing emergency response. This directory covers essential topics such as call handling, communication protocols, and technology advancements in dispatch centers. Understanding the role of 911 and Dispatch in emergency services is crucial for effective operations. Additionally, you may find insights into related topics like EMS communication systems, which further enhance your team’s efficiency. Stay informed and improve your emergency response strategies with these valuable resources.

Lessons in communication, coordination and safety from an unusual response involving several inmates
How Team Rubicon and AWS Competency Partner Maxar Technologies teamed up to provide life-saving communications
Accountable EMS systems: Why they are different and misunderstood, and perform better
He was warned multiple times after calling to report an unfounded complaint that his roommate stole valuable coins from him
The county’s radio system was out of service after temperatures in the communication tower building reached 148 degrees Fahrenheit
Text messaging has been successfully used twice since the service launched six months ago
The State Homeland Security Grant Program will give the service better communication abilities
100s of 911 calls, including repeated calls from Laura McComb as her vacation home was flooded and swept down river, were made during historic Memorial Day weekend flooding
Responders rushed to a report of a downed plane and found a man washing his 36,000-horsepower truck with a jet engine
Police traced the call and found the man in a tent at a Fla. state park; he threatened to kill an officer and was arrested
The disaster warning gaps are both technological and psychological
Driving home from work the MedStar dispatcher offered a ride to a stranded motorist who then ordered him to make an ATM withdrawal
The man and his wife were unable to get inside their home for four hours after being attacked by their 8-pound housecat who just had a kitten
A man charged with murder called 911 and told a dispatcher he hit his father with a kitchen pot to defend himself against a knife attack
Police say the wife drove to the 911 call center to talk to her husband, and shot herself in the head during their conversation in the parking lot
The dispatchers accepted his handwritten note, and during a tour of the dispatch center they showed him how prank calls put the public at risk
The Fla. dispatcher instructed a 29-year-old on how to perform chest compressions when his father suffered a seizure and stopped breathing
Ore. dispatchers give 911 callers hands-only CPR instructions leading to a dramatic increase in CPR saves
The $60 per household per year fee is for 911 ambulance service as many times as it is needed
NG-911 is coming to every community and understanding how it came to be is important to exploring its future impact on EMS
The father gave a detailed description of the vehicle and location after accidentally forgetting his child
Read the responses from EMTs and paramedics and add your own in the comment section
The dispatcher got permission to go to the store, delivered the items herself and made him a ham sandwich
911 calls for incidents like transporting patients across campus are a waste or resources that take responders away from more urgent calls, some officials say
Her husband who held her at knifepoint allowed her to place an order at Pizza Hut, and under the comments section she asked for 911
Jennifer Green submitted her resignation after criticism following the Metro smoke incident in January
The legislation would increase surcharges on monthly phone bills, and channel the funds to counties, encouraging cities to join a regional dispatch center
Learn how Genesis PULSE, a user-friendly, advanced vehicular tracking and reporting software tool, engages dispatchers and leads to faster service for citizens
The move lifts an earlier suspension of the $156.6 million grant for a new interoperable communication system
Medics are challenged by bizarre, mundane, and violent incidents while working in systems in crisis
The hoax 911 calls made by online gamers put expensive and dangerous demands on law enforcement and EMS