911 and Dispatch
Explore our comprehensive collection of articles on 911 and Dispatch, designed to support the EMS workforce in optimizing emergency response. This directory covers essential topics such as call handling, communication protocols, and technology advancements in dispatch centers. Understanding the role of 911 and Dispatch in emergency services is crucial for effective operations. Additionally, you may find insights into related topics like EMS communication systems, which further enhance your team’s efficiency. Stay informed and improve your emergency response strategies with these valuable resources.
EMS1 talks with Pulsara’s Kris Kaull about the importance of communication, how to improve it with the right technology, and how the role of EMS in the overall healthcare landscape is changing
Richmond Ambulance Authority and Medic EMS share lessons from implementing the Medical Priority Dispatch System to improve stroke alert response
While COVID-19 cases have surged, EMS run volumes have dwindled as people are legitimately scared of going to the hospital
Share your plans to purchase a new computer-aided dispatch system to transition to NG911 technology
Lawmakers have introduced and are drafting legislation that includes stricter penalties for swatting
Police and medics responded to a false report that a man had shot his mother and strapped a bomb to his father
Police say swatting wastes time and money, and puts lives at risk
Police and a SWAT team surrounded a house after receiving a 911 call from a man who claimed to have stabbed his girlfriend and have two children tied up
Police received a call at about 4 a.m. from a man who said he had just murdered family members, wired his home with explosives and was demanding money to free hostages
About 30 medics are receiving training to make house calls to chronically ill, frequent 911 callers as part of new community paramedicince program
Through home visits to patients, in about a year the community paramedicine program has helped some go from calling 911 at least twice a month to not at all
He responded an hour after being dispatched; the woman was found dead in her front yard, holding her phone and her medication, and her body covered in ants
A lawyer arguing that emergency services are not a right might be better off applying negligence theory to house fire that killed a Pa. woman
The fire chief gave the girl an award for bravery and the boy and dispatcher were given a meritorious service award for their actions during the fire
The call taker at first assumed it was a report of a hit-and-run involving a person with a broken neck, but soon realized that was not the case
As his sister can be heard saying they were going to die, her brother tells her not to say that
The elimination of 73-cent fee on 911 calls made via cell phones could result in a $200,000 loss of funding for Ill. call centers
During the outage that lasted from 1 to 7 p.m., responders could hear 911 dispatchers, but dispatchers couldn’t hear responders
$16 million fine for CenturyLink and $1.4 million for Intrado Communications for missing over 6,600 911 calls
The worker fell asleep and passengers heard him banging on the aircraft for help as the plane took off
The escalating dispute is over the authority of townships to contract ambulance service, the existing county contract with Trans-Care, and dispatch procedures
The 8-year-old calmly called 9-1-1 and provided first aid for her father’s wound until paramedics arrived
Police say a 57-year-old woman repeatedly called 911 from a motel room when there was no emergency
National 911 report provides detailed analysis of recent 911 statistics from more than 39 states
Next Generation 9-1-1 combines mission-critical public-safety information and leading-edge technology to improve EMS, fire, and police response to emergencies
The absence of a unified command center early on, being misled by social media and communication with crews provided valuable insight on EMS response to protests
A man who called 911 for his wife having a heart attack was told “We are unable to dispatch an ambulance at this time”
The existing countywide provider, Trans-Care, threatens suit over silent dispatching for Medic 51 ambulance responses
Here’s a look under the hood at Next Generation 911 and how one department has implemented it
During her shift she assisted police in the search for the girl and her abductor in a gold 2001 Chevrolet Cavalier; on her way home from work she spotted the car
Supervisor lacked access to 911 software and dispatch for firefighters was 5 minutes after first report of subway smoke
