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911 and Dispatch

Explore our comprehensive collection of articles on 911 and Dispatch, designed to support the EMS workforce in optimizing emergency response. This directory covers essential topics such as call handling, communication protocols, and technology advancements in dispatch centers. Understanding the role of 911 and Dispatch in emergency services is crucial for effective operations. Additionally, you may find insights into related topics like EMS communication systems, which further enhance your team’s efficiency. Stay informed and improve your emergency response strategies with these valuable resources.

Lessons in communication, coordination and safety from an unusual response involving several inmates
How Team Rubicon and AWS Competency Partner Maxar Technologies teamed up to provide life-saving communications
Accountable EMS systems: Why they are different and misunderstood, and perform better
The move lifts an earlier suspension of the $156.6 million grant for a new interoperable communication system
Medics are challenged by bizarre, mundane, and violent incidents while working in systems in crisis
The hoax 911 calls made by online gamers put expensive and dangerous demands on law enforcement and EMS
Share your plans to purchase a new computer-aided dispatch system to transition to NG911 technology
Lawmakers have introduced and are drafting legislation that includes stricter penalties for swatting
Police and medics responded to a false report that a man had shot his mother and strapped a bomb to his father
Police say swatting wastes time and money, and puts lives at risk
Police and a SWAT team surrounded a house after receiving a 911 call from a man who claimed to have stabbed his girlfriend and have two children tied up
Police received a call at about 4 a.m. from a man who said he had just murdered family members, wired his home with explosives and was demanding money to free hostages
About 30 medics are receiving training to make house calls to chronically ill, frequent 911 callers as part of new community paramedicince program
Through home visits to patients, in about a year the community paramedicine program has helped some go from calling 911 at least twice a month to not at all
He responded an hour after being dispatched; the woman was found dead in her front yard, holding her phone and her medication, and her body covered in ants
A lawyer arguing that emergency services are not a right might be better off applying negligence theory to house fire that killed a Pa. woman
The fire chief gave the girl an award for bravery and the boy and dispatcher were given a meritorious service award for their actions during the fire
The call taker at first assumed it was a report of a hit-and-run involving a person with a broken neck, but soon realized that was not the case
As his sister can be heard saying they were going to die, her brother tells her not to say that
The elimination of 73-cent fee on 911 calls made via cell phones could result in a $200,000 loss of funding for Ill. call centers
During the outage that lasted from 1 to 7 p.m., responders could hear 911 dispatchers, but dispatchers couldn’t hear responders
$16 million fine for CenturyLink and $1.4 million for Intrado Communications for missing over 6,600 911 calls
The worker fell asleep and passengers heard him banging on the aircraft for help as the plane took off
The escalating dispute is over the authority of townships to contract ambulance service, the existing county contract with Trans-Care, and dispatch procedures
The 8-year-old calmly called 9-1-1 and provided first aid for her father’s wound until paramedics arrived
Police say a 57-year-old woman repeatedly called 911 from a motel room when there was no emergency
National 911 report provides detailed analysis of recent 911 statistics from more than 39 states
Next Generation 9-1-1 combines mission-critical public-safety information and leading-edge technology to improve EMS, fire, and police response to emergencies
The absence of a unified command center early on, being misled by social media and communication with crews provided valuable insight on EMS response to protests
A man who called 911 for his wife having a heart attack was told “We are unable to dispatch an ambulance at this time”
The existing countywide provider, Trans-Care, threatens suit over silent dispatching for Medic 51 ambulance responses