911 and Dispatch
Explore our comprehensive collection of articles on 911 and Dispatch, designed to support the EMS workforce in optimizing emergency response. This directory covers essential topics such as call handling, communication protocols, and technology advancements in dispatch centers. Understanding the role of 911 and Dispatch in emergency services is crucial for effective operations. Additionally, you may find insights into related topics like EMS communication systems, which further enhance your team’s efficiency. Stay informed and improve your emergency response strategies with these valuable resources.
Accountable EMS systems: Why they are different and misunderstood, and perform better
EMS1 talks with Pulsara’s Kris Kaull about the importance of communication, how to improve it with the right technology, and how the role of EMS in the overall healthcare landscape is changing
Richmond Ambulance Authority and Medic EMS share lessons from implementing the Medical Priority Dispatch System to improve stroke alert response
The fire chief gave the girl an award for bravery and the boy and dispatcher were given a meritorious service award for their actions during the fire
The call taker at first assumed it was a report of a hit-and-run involving a person with a broken neck, but soon realized that was not the case
As his sister can be heard saying they were going to die, her brother tells her not to say that
The elimination of 73-cent fee on 911 calls made via cell phones could result in a $200,000 loss of funding for Ill. call centers
During the outage that lasted from 1 to 7 p.m., responders could hear 911 dispatchers, but dispatchers couldn’t hear responders
$16 million fine for CenturyLink and $1.4 million for Intrado Communications for missing over 6,600 911 calls
The worker fell asleep and passengers heard him banging on the aircraft for help as the plane took off
The escalating dispute is over the authority of townships to contract ambulance service, the existing county contract with Trans-Care, and dispatch procedures
The 8-year-old calmly called 9-1-1 and provided first aid for her father’s wound until paramedics arrived
Police say a 57-year-old woman repeatedly called 911 from a motel room when there was no emergency
National 911 report provides detailed analysis of recent 911 statistics from more than 39 states
Next Generation 9-1-1 combines mission-critical public-safety information and leading-edge technology to improve EMS, fire, and police response to emergencies
The absence of a unified command center early on, being misled by social media and communication with crews provided valuable insight on EMS response to protests
A man who called 911 for his wife having a heart attack was told “We are unable to dispatch an ambulance at this time”
The existing countywide provider, Trans-Care, threatens suit over silent dispatching for Medic 51 ambulance responses
Here’s a look under the hood at Next Generation 911 and how one department has implemented it
During her shift she assisted police in the search for the girl and her abductor in a gold 2001 Chevrolet Cavalier; on her way home from work she spotted the car
Supervisor lacked access to 911 software and dispatch for firefighters was 5 minutes after first report of subway smoke
The practice known as “swatting” is used by online gamers to send emergency responders to their opponent’s home
Colo. dispatcher receives call from the victim that had been lured to the attacker’s home with a Craigslist ad for baby clothing
The city blames the delay on human error, while the firefighter’s union says it was caused by problems with technology used to identify units closest to emergencies
A woman is accused of using an online ad for baby clothes to lure a 7-month pregnant woman, and performing a cesarean section; the victim was left alone and called 911
Policy makers are working with public safety officials and the wireless communications industry on the long-term advancement of 911 technology
Dispatchers are trained to communicate with callers unable to speak; the program has gained attention thanks to social media
EMS officials expect more BLS ambulances to close due to lack of volunteers and funding
The study suggests it would be effective but expensive for counties to coordinate computer-aided dispatch systems and radio communications purchases
The average response dropped significantly since 2008 thanks to a computer-aided dispatch system and three municipal rescue squads now manned with paramedics
Police say he called at least seven times, and yelled at dispatchers with no coherent complaint to report
