911 and Dispatch
Explore our comprehensive collection of articles on 911 and Dispatch, designed to support the EMS workforce in optimizing emergency response. This directory covers essential topics such as call handling, communication protocols, and technology advancements in dispatch centers. Understanding the role of 911 and Dispatch in emergency services is crucial for effective operations. Additionally, you may find insights into related topics like EMS communication systems, which further enhance your team’s efficiency. Stay informed and improve your emergency response strategies with these valuable resources.
A 911 dispatcher shares his journey with vicarious trauma and burnout, and how he has become a crusader for other responders in crisis
Funding, COVID-19, civil unrest: Resources from the Federal Interagency Committee on EMS Meeting for the challenges facing EMS
What we can learn about EMS responsibility to intervene from the death of George Floyd
The practice known as “swatting” is used by online gamers to send emergency responders to their opponent’s home
Colo. dispatcher receives call from the victim that had been lured to the attacker’s home with a Craigslist ad for baby clothing
The city blames the delay on human error, while the firefighter’s union says it was caused by problems with technology used to identify units closest to emergencies
A woman is accused of using an online ad for baby clothes to lure a 7-month pregnant woman, and performing a cesarean section; the victim was left alone and called 911
Policy makers are working with public safety officials and the wireless communications industry on the long-term advancement of 911 technology
Dispatchers are trained to communicate with callers unable to speak; the program has gained attention thanks to social media
EMS officials expect more BLS ambulances to close due to lack of volunteers and funding
The study suggests it would be effective but expensive for counties to coordinate computer-aided dispatch systems and radio communications purchases
The average response dropped significantly since 2008 thanks to a computer-aided dispatch system and three municipal rescue squads now manned with paramedics
Police say he called at least seven times, and yelled at dispatchers with no coherent complaint to report
Often the person we’re dispatched to assist is beyond assistance, but the elderly are also full of surprises
As a street medic I never get to hear the original 911 call; dispatchers deserve recognition for the stress associated with being the first contact for an emergency event
The dispatchers are part of a study on the effects of reaction, mood, and health while using treadmills; 1 dispatcher walks 10 miles during her shift
Return to 10-codes pushed by police chiefs; adopted unanimously by board of emergency response agency reps
It will end Danbury’s distinction as one of the few places left in the country where police and firefighters still dispatch 911 calls
Two feet of snow fell on him as he was clearing a roof with a rake; his wife had just left and called 911 when she returned
Details about the operator’s departure, his name or rank were not released
Acknowledges to police officers it would have been better to call 911 for an ambulance; he has three previous convictions of driving without a license
Today’s 911 call centers are staffed 24 hours a day, 365 days a year with police and fire dispatchers and 911 call takers.
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A gas station employee called for an ambulance when a man walked into the store “bleeding very profusely from his right lower abdomen”
Proposed legislation calls for redistributing cell phone surcharges to help with 911 equipment and technology upgrades
He said he called out of “drunken boredom” and that he used to be a volunteer firefighter and missed being a part of emergency services
County emergency management activated amateur radio experts to relay information about fire and police personnel
Social media campaign tweets when no ambulances are available and lengthy response times
Officials ask how 911 call was routed to Ontario; efforts to resuscitate the 8th grader were unsuccessful
Wis. medics waited within sight of victim because police officer took another call without telling dispatch
He made the decision to face being reprimanded, and gave CPR instructions over the phone when a 9-month-old stopped breathing