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911 and Dispatch

Explore our comprehensive collection of articles on 911 and Dispatch, designed to support the EMS workforce in optimizing emergency response. This directory covers essential topics such as call handling, communication protocols, and technology advancements in dispatch centers. Understanding the role of 911 and Dispatch in emergency services is crucial for effective operations. Additionally, you may find insights into related topics like EMS communication systems, which further enhance your team’s efficiency. Stay informed and improve your emergency response strategies with these valuable resources.

The right mobile apps can keep firefighters connected to everything dispatch has to offer about their fire scene – enhancing their performance and safety – and help fire inspectors complete more inspections than ever before with more accuracy
Our co-hosts speak with New York EMT David Konig about how his agency prepared for the pandemic and what it was like as the number of people diagnosed began to rise
Working from home is the new normal for support staff: Lifestyle, office setup and HIPAA are key factors for being productive and compliant in the home space
The new system may not be fully finished until 2017 and costs have ballooned to $2 billion
Scroll to the five-minute mark to hear dispatchers give the woman CPR instructions
The dispatcher has been reassigned for his choice of words to a teenage daughter who called 911 to report her father and his fiance were hit by a car while changing a flat tire
A commercial to help end domestic abuse highlighted a 911 recording where a dispatcher realized a woman who called to place a pizza order was having an actual emergency and couldn’t talk
He gave CPR instructions over the phone despite the police department’s lack of emergency medical dispatch certification
Incidents in a specific downtown area are sapping responders’ resources: officials are exploring alternative ways to address those in need
Woman and another bystander pull man from car and then perform dispatcher-assisted CPR until medics arrived
Officials hope to implement the service by July 1
Several people dialed 911 when the social media network went offline for about an hour worldwide due to an internal glitch
Listen to dispatch recording of girl calmly providing her mom’s medical history
This wasn’t the first time that hackers have tried to crack the communication system; the cyber attack is under investigation
The 32-year-old suffered from PTSD; he was transported to a local hospital where he was pronounced dead
At least 660 calls were on hold by the afternoon as icy conditions led to multiple car and bus crashes
100 volunteers will launch the program and will have access to a mobile app linked to the city’s 911 system; it’s modeled after a successful Israeli program
Ind. man was upset with slow ride to the hospital
He was charged after calling 911 three times with no emergency; he has since made enough life changes to indicate he won’t do it again in the future
Patients find comfort in the one-on-one care the community paramedic service provides
Acadian ambulance comm center dispatchers give the gift of service to their communities
After a year of software tests, the service will be up and running on Jan. 5
He saw a man struggling in the waves, and with the help of another surfer carried him to shore
The county dispatcher mistakenly sent ambulances to the right street address in the wrong town for a man having a heart attack who later died
N.D. leverages mobile communications to improve response times to emergencies
The 911 caller said he appeared to be drunk while he was having sex in a fire department vehicle on duty
Responders have been complaining for weeks that new dispatch technology isn’t working; this incident is one example of that
They did not alert responders to a house fire that a man at the home threatened to shoot arriving law enforcement; a deputy was killed and one wounded before the man was killed
The fire department is proposing a “Community Protection Initiative’ where EMTs help frequent 911 callers with medications, health insurance and counseling
Slate’s podcast about work explores how a flight paramedic transports dying patients
“You sound sexy as hell,” he said when she asked for his address after he claimed to have information about a wanted man
The borough filed a lawsuit saying the communication company was “endangering the health and safety” of residents