911 and Dispatch
Explore our comprehensive collection of articles on 911 and Dispatch, designed to support the EMS workforce in optimizing emergency response. This directory covers essential topics such as call handling, communication protocols, and technology advancements in dispatch centers. Understanding the role of 911 and Dispatch in emergency services is crucial for effective operations. Additionally, you may find insights into related topics like EMS communication systems, which further enhance your team’s efficiency. Stay informed and improve your emergency response strategies with these valuable resources.
While COVID-19 cases have surged, EMS run volumes have dwindled as people are legitimately scared of going to the hospital
A 911 dispatcher shares his journey with vicarious trauma and burnout, and how he has become a crusader for other responders in crisis
Funding, COVID-19, civil unrest: Resources from the Federal Interagency Committee on EMS Meeting for the challenges facing EMS
Often the person we’re dispatched to assist is beyond assistance, but the elderly are also full of surprises
As a street medic I never get to hear the original 911 call; dispatchers deserve recognition for the stress associated with being the first contact for an emergency event
The dispatchers are part of a study on the effects of reaction, mood, and health while using treadmills; 1 dispatcher walks 10 miles during her shift
Return to 10-codes pushed by police chiefs; adopted unanimously by board of emergency response agency reps
It will end Danbury’s distinction as one of the few places left in the country where police and firefighters still dispatch 911 calls
Two feet of snow fell on him as he was clearing a roof with a rake; his wife had just left and called 911 when she returned
Details about the operator’s departure, his name or rank were not released
Acknowledges to police officers it would have been better to call 911 for an ambulance; he has three previous convictions of driving without a license
Today’s 911 call centers are staffed 24 hours a day, 365 days a year with police and fire dispatchers and 911 call takers.
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A gas station employee called for an ambulance when a man walked into the store “bleeding very profusely from his right lower abdomen”
Proposed legislation calls for redistributing cell phone surcharges to help with 911 equipment and technology upgrades
He said he called out of “drunken boredom” and that he used to be a volunteer firefighter and missed being a part of emergency services
County emergency management activated amateur radio experts to relay information about fire and police personnel
Social media campaign tweets when no ambulances are available and lengthy response times
Officials ask how 911 call was routed to Ontario; efforts to resuscitate the 8th grader were unsuccessful
Wis. medics waited within sight of victim because police officer took another call without telling dispatch
He made the decision to face being reprimanded, and gave CPR instructions over the phone when a 9-month-old stopped breathing
The new system may not be fully finished until 2017 and costs have ballooned to $2 billion
Scroll to the five-minute mark to hear dispatchers give the woman CPR instructions
The dispatcher has been reassigned for his choice of words to a teenage daughter who called 911 to report her father and his fiance were hit by a car while changing a flat tire
A commercial to help end domestic abuse highlighted a 911 recording where a dispatcher realized a woman who called to place a pizza order was having an actual emergency and couldn’t talk
He gave CPR instructions over the phone despite the police department’s lack of emergency medical dispatch certification
Incidents in a specific downtown area are sapping responders’ resources: officials are exploring alternative ways to address those in need
Woman and another bystander pull man from car and then perform dispatcher-assisted CPR until medics arrived
Officials hope to implement the service by July 1
Several people dialed 911 when the social media network went offline for about an hour worldwide due to an internal glitch
Listen to dispatch recording of girl calmly providing her mom’s medical history
This wasn’t the first time that hackers have tried to crack the communication system; the cyber attack is under investigation