Texas explores 'next generation 911' technology

Policy makers are working with public safety officials and the wireless communications industry on the long-term advancement of 911 technology

The Daily Tribune

MOUNT PLEASANT, Texas — It’s a national emergency.

When 911 calls are made from cell phones, the exact location of the caller can’t be immediately determined by the call center receiving the call. For all the smart phones’ location-based apps, maps and other wireless bells and whistles, the 911 emergency wireless call doesn’t send a readable location of the caller to the 911 call center that dispatches to first responders. The location data from cell phone 911 callers sends the wireless tower location to the 911 network and then to the 911 call center. 

According to information from the National Emergency Number Association, the existing 911 system “has been stretched to its limit as technology advances.”

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