The EMS1 Billing Software product category features information and resources for researching Billing Software for your agency, including resources for data management software programs and systems available today.

The Online Training product category features products and information for researching EMS online training and covering a variety of products and services, including training programs/courses available online.

The EMS1 EMS Automated CPR product category is a collection of products and information for researching Automated Cardiopulmonary Resuscitation (CPR) products. It covers a variety of Automated External Defibrillators (AEDs), training tools and other resuscitation products.

The Software product category features information, product listings and resources for researching EMS software solutions and covers a variety of software products such as billing, field data and scheduling software, as well as computer-aided dispatch (CAD) and electronic patient care reporting (ePCR).

Training simulators are key tools for building EMS skills through realistic, scenario-based learning. This topic covers high- and low-fidelity simulators used to practice airway management, trauma care, cardiac response, and other critical interventions. Simulators help EMS personnel improve decision-making, teamwork, and clinical performance in a controlled environment. They also support certification, recertification, and ongoing education. For additional resources used in EMS training, see Training Equipment & Supplies. Explore the articles in this topic to learn how simulators enhance the quality and effectiveness of EMS training programs.

Narcotics inventory management is essential for tracking controlled substances used by fire and EMS agencies. Effective systems help ensure accountability, prevent diversion, and maintain compliance with DEA regulations. Digital solutions support secure storage, chain-of-custody documentation, automated logging, and audit readiness. Proper narcotics inventory management also reduces errors and streamlines the restocking process. Agencies should establish clear policies, provide practical training, and maintain thorough oversight.

Dispatch, call centers, and 911 systems are critical components of emergency response. These operations manage call intake, resource allocation, and communication between dispatchers and field units. Efficient systems and well-trained staff help ensure accurate information, quick response times, and coordinated incident management. Technology like CAD, AVL, and integrated radio systems enhances performance and situational awareness. Dispatch, call centers & 911 services must follow state and national standards for operations and training. Emergency Communications is another important topic focused on tools and infrastructure for responder connectivity. Explore the articles below for insights into staffing, protocols, and system improvements.

The CPR & Resuscitation product category features products and information for researching Cardiopulmonary Resuscitation (CPR) products.

The EMS1 Neonatal/Pediatric product category features products and information for researching EMS pediatric equipment, covering a variety of patient handling, CPR, training equipment and more.

The EMS1 Ventilation product category features information, product listings and resources for researching mechanical ventilation.

Discover why the departments that treat recruiting like marketing are winning — and how to follow their lead

Next-gen technology that keeps public safety connected to mission-critical tools

Learn why outcome-based leadership is crucial for making meaningful changes in your agency and community

Learn how public safety agencies can overcome recruitment roadblocks with real-world strategies rooted in leadership, transparency and cultural change

 Every time we take our hands off the chest, perfusion pressure — and the chances of ROSC — drops

Learn how public safety agencies can overcome recruitment roadblocks with real-world strategies rooted in leadership, transparency and cultural change

Learn why outcome-based leadership is crucial for making meaningful changes in your agency and community

Discover why the departments that treat recruiting like marketing are winning — and how to follow their lead

Hear from EMS systems and leaders turning the promise of whole blood into a proven practice for trauma patients

A recent webinar reviewed its value to EMS and shared tips for ensuring accuracy

Watch and discover expert nutrition tips tailored for first responders for peak performance, faster recovery and sustained energy on the job

Exercises, techniques, and routines designed to maximize readiness, prevent injuries and boost resilience

How personal connections can strengthen on- and off-duty resilience

You face enough challenges in your career — this webinar will help you simplify your finances and secure your future with confidence

New solutions for higher standards of care

How AI and deployable communications are changing the field

How to navigate the opioid funding landscape to secure resources for opioid abatement, reimbursement and remediation expenses