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Webinar: The missing link in EMS workforce resilience: How active bystandership builds a culture of courage, care and accountability

Empower personnel to step in early — before issues escalate

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Date: Wednesday, March 4

Time: 1 p.m. ET | 12 p.m. CT | 10 a.m. PT

Register now using the “Register for this EMS1 Webinar” box on this page!

Can’t make the date? Register anyway and we’ll send you a recording after the event.

EMS agencies across the country are facing an unprecedented workforce crisis. Chronic burnout, persistent staffing shortages and escalating operational demands are impacting response times, service quality and the long-term sustainability of the profession. While wellness programs, peer support and resilience initiatives are crucial, they cannot shoulder the burden alone. What is urgently needed is a cultural skillset that activates the entire workforce — one that empowers personnel to intervene early, support one another effectively and reinforce the behaviors that keep teams healthy, safe and professionally grounded. The skill set? Active bystandership.

This panel brings together Dr. Abigail Tucker, a board-certified police and public safety psychologist; Monte Chambers, a former paramedic turned consultant and national trainer; and nationally recognized EMS leader Joshua A. Worth to explore the intersection of workforce resilience and active bystandership. Active bystandership is the skill behind your wellness resources — an evidence-informed approach that teaches EMS professionals how to step in, speak up and support each other with constructive, compassionate loyalty. It is the “I’ve got your back” skillset that helps prevent burnout, reduce preventable errors and build healthier team culture.

Panelists will share highlights from recent EMS active bystandership training pilots, including early data and emerging lessons about what truly helps EMS personnel sustain wellness and professionalism in high-stress environments. Leaders and training officers are encouraged to attend to learn how active bystandership complements existing wellness efforts and can be integrated into agency culture, training pipelines and day-to-day operations. This webinar is for any agency seeking practical, innovative strategies to stabilize their workforce and strengthen the integrity of patient care.

By joining this webinar, you will:

  • Understand the connection between workforce burnout, team culture and the role of active bystandership in strengthening EMS resilience.
  • Learn one social inhibitor to active bystandership specific to EMS personnel and workforce culture.
  • Identify practical strategies — based on early EMS training pilots — for integrating active bystandership into agency culture, leadership practices and training pipelines.

MEET THE SPEAKERS:

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L - R: Joshua Worth, Monte Chambers, Abigail Tucker

Joshua Worth is a healthcare executive, EMS operations leader and doctoral scholar whose work centers on transforming prehospital care through systems thinking, data guided quality improvement and strategic organizational design. He has led large, multi-site clinical and operational portfolios, modernized education and workforce pipelines and built enterprise level quality frameworks that elevate clinical consistency and reduce unwarranted variation. His experience spans municipal, private and hospital affiliated EMS systems, where he has unified clinical strategy, operational performance and stakeholder alignment to strengthen the integration of EMS within broader healthcare delivery. As an educator, consultant and national thought leader, he focuses on advancing the professionalization of paramedicine, developing evidence-informed clinical practice guidelines and demonstrating the measurable value EMS contributes to population health.

Monte Chambers is a seasoned public safety leader with a diverse background spanning EMS and law enforcement. Monte brings a unique, cross-disciplinary perspective to workforce wellness, leadership and organizational change. With more than two decades of experience on the front lines and in leadership roles, he has developed and implemented strategies that strengthen team trust, improve retention and foster cultures of accountability and care across public safety sectors.

Abigail S. Tucker, Psy.D., ABPP, is a Denver-based licensed psychologist board-certified in police and public safety psychology who works directly with correctional staff, emergency responders, veterans, victims of crime and behavioral health providers. She is an adjunct faculty member at Colorado State University Global and Nova Southeastern University, a national training instructor for the ABLE (Active Bystandership for Law Enforcement) Project and the co-founder of Heroes Active Bystandership Training. A native of Pennsylvania’s Lehigh Valley, Dr. Tucker earned her B.A. from Loyola College in Maryland and her M.S. and Psy.D. from Nova Southeastern University.