911 and Dispatch
Explore our comprehensive collection of articles on 911 and Dispatch, designed to support the EMS workforce in optimizing emergency response. This directory covers essential topics such as call handling, communication protocols, and technology advancements in dispatch centers. Understanding the role of 911 and Dispatch in emergency services is crucial for effective operations. Additionally, you may find insights into related topics like EMS communication systems, which further enhance your team’s efficiency. Stay informed and improve your emergency response strategies with these valuable resources.
EMS and law enforcement collaborative training helps prepare responders to treat and monitor patients experiencing a constellation of symptoms
Optimizing resource management
Clinical, operational and legal solutions for high utilizers of the 911 system
The Owensboro city-county 911 facility now transfers some medical calls to an AMR dispatch center
With American Rescue Plan Act money, the city plans to offer $3,000 signing bonuses to 550 new hires
Learn how innovations are being made in treating respiratory emergencies
Broward citizens now have a video upload through an app, but the new tool would let dispatchers send an invitation link to any cellphone call via text message
All public safety agencies will be located in one location for better communication; HPD’s police chief will have the authority to reject security plans
A union leader said staff shortages and delays would continue until the British government increases wages
Take advantage of new resources to prevent over- and under-triage, and to guide transportation decisions
This year’s strangest tales involved a medic who won a lottery, providers treating family members, a heroic dispatcher, unfriendly animals and unique car crashes
Chest pain, entrapment and altered mental status: A true-ish story of a typical night shift
“She followed all of my instructions to a ‘T’ and did an amazing job,” Dispatcher Scott Stranghoener said
The credential is available to career public information officers and volunteers
Can you have transparency without honesty and communication?
Learn how technology will shape the future of public safety operations, based on results of the second annual Verizon Frontline Public Safety Communications survey
EMS leaders and rising leaders respond with concrete steps to improve recruitment, retention, wellness, safety, etc.
Translating data into information, and information into action
James “Jimmy” Scanlon, 38, felt unwell while driving and later died from a heart attack
Los Angeles police officers and EMS providers responded to the “suspicious death”
Do those in public safety do a good job of taking advantage of what’s available to help them in their times of need?
“While I was taking the call, tears were coming down my face,” said Teri Clark, an assistant operations manager at the Orleans Parish Communications District
6 helpful tips from the Seminole County (Fla.) Fire Department
While Charlotte Ellswick needed aid, an Anniston EMS dispatcher labeled her residence as a threat and the ambulance crew staged the vehicle two blocks away
Even interfacility transports provide an opportunity to improve your clinical acumen and advancement opportunities
Broward Fire Rescue Battalion Chief Michael B. Kane: “Testing could not empirically establish that the fire station alerting system worked properly at the time”
Comments are due by Oct. 31
The communication lines in EMS make it the mobile solution to bring the ER and lifesaving care to the patients
Urban search and rescue teams, the U.S. Coast Guard and National Guard troops have been responding to an influx of 911 calls
Who among us, in a moment of fatigue and frustration, hasn’t imagined parking the ambulance somewhere the sun doesn’t shine
The donated equipment can’t fix the radio dead spots that reportedly affected officers’ response to the deadly school shooting, Police Chief Daniel Rodriguez said
Alexia Jobson and Mark Tenia discuss communicating effectively with the media
“For the third time, we told you we are out of service,” an EMT is heard saying on a recording of Baltimore City Fire Department radio traffic
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