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Call Volume

“Instead of responding to the majority of 999 calls we receive every day, we want to flip that so we only go to those patients who really, really need a double staffed paramedic emergency ambulance quickly.”
A surge of viral infections is increasing pediatric hospitalizations and transports
Lessons from Pinellas County and an AIMHI EMTALA webinar that may help us all out
MedStar EMS in Baldwin County struggles with call volume as county changes from rural to suburban
LifeStar Ambulance Service Jacksonville responds to at least 10 lift assist calls a week, most being “no-contact medical alarms”
Lima Fire Department mutual aid limit seeks to keep a minimum number of crews available in city
City officials approved the plan to improve response times and keep up with an increase in patient transports
The Missoula Fire Department stated EMS calls account for 65 to 68% of total call volume
Moscow officials are considering several options to increase paramedic staffing as volunteers face an increasing call volume
New Mexico tops the list of U.S. states in terms of 911 call frequency, with 1,169 calls per 1,000 residents
Officials said the mutual aid system has “repeatedly” pulled Winthrop ambulances into other communities
Santee officials will hire part-time EMTs to create an additional shift to keep up with EMS demands
EMS officials in Cayuga County are looking at how to deal with increased calls as AMR prepares to leave at year’s end
Cayuga County considers what ambulance service to select based on call data since AMR announced departure
The Mobile Fire Department has begun providing ambulance service to approximately 20,000 new residents after a referendum on the annexation
Niagara County officials are looking at county-owned, private and hybrid EMS as their contract with Mercy EMS ends
A non-profit research group will look at three EMS delivery models and recommend the best for Niagara County
Tenn. school hopes $22M investment improves county EMS staffing
Springfield is building 4 new firehouses as EMS calls dramatically rise
Kern EMS Program Manager Jeff Fariss said the county and Hall Ambulance will implement several changes such as call sorting
Columbus officials say they can no longer provide EMS due to increase growth and calls outside the city
AMR in Multnomah County says no ambulances were available for about 10% of 911 calls in the first 5 months of 2023
Macomb Universal Ambulance Services will provide up to 18 ambulances over 4 months to manage the summer call volume and avoid FF burnout
The EMSA in-house, zero-tuition program pays students while they are in the classroom
Since 2017, 7 EMS agencies across the state have closed while others face staffing and funding problems along with increased calls
The call volume has been increasing every year and includes more than drug-related overdoses
“I watched my employees be on the phone for 20 minutes with a citizen doing CPR on a loved one, and to me, that’s unacceptable,” Battalion Chief John Gaddie said
“Our call volume is increasing but we’re not getting the downtime,” Scotland County Public Safety Director Robert Sampson said
The Aurora Fire Department is looking to add a fire station, an engine company, two medic units and 52 staff members by 2025