Quality Assurance
Combat staffing shortages, rising operational costs and increasingly complex reporting standards
Leveraging two key ZOLL products helps it catch and fix problems
Quality management implementation at Monroe Fire Department
Researchers have found the Miami-Dade program has discarded 11,000 more needles than it gave out and reversed 1,304 overdoses
This is the third year in a row the Lawrence County EMS agency has gotten the award
Certified community paramedics are improving patient health care and reducing costs through community home visits
EMS leaders triage improvement projects, remove roadblocks and celebrate well-executed projects
Regardless of the results, a well-executed improvement project by the ad hoc team leads to future quality improvement
Data visualization illuminates patterns and connections, allowing providers to tell a story and direct actions to improve care and performance
Make a strategy and pick the tactics for your agency to improve its 12-lead EKG use for patients with non-traumatic chest pain
Three Just Culture behavior categories provide a launching point for action steps and EMS quality improvement
Does your agency’s quality assurance program practice the principles of Just Culture and learn from errors to influence improvement?
The journey to Mission: Lifeline recognition for Paramedics Plus improved the STEMI system of care through better data capture, communication and trust
The survey looks at current quality improvement practices and use of data within those practices
Improvement science helps leaders understand why there are changes in performance
Unless EMS leaders can explain “why” to the millennial workforce, any quality improvement process is doomed
Improvement success comes from making the Model for Improvement a normal, regular System 1 part of the EMS organization
The goal of EMS quality improvement should be the efficient correction of inappropriate practices and behaviors, not exacting vengeance
Highly detailed and specific protocols might create better employees but they don’t create better providers
Learning from my errors, however uncomfortable, is an essential part of my continuous improvement as a paramedic
Follow these tips to improve patient outcomes in sudden cardiac arrest
Progressive discipline, mandatory reporting and regular performance evaluations can improve the quality of patient care
EMS agencies are invited to test and comment on proposed measures for stroke patient assessment, care and transport
Experts to discuss how to benchmark performance and guide quality improvement with data during July 28 EMS Focus Webinar
Capnography has revolutionized prehospital patient care and assessment should be part of every EMS system
10 webinars, led by an expert on each of the measurement domains, engaged EMS providers and received input from the community
The EMS Compass Initiative kicked off on Monday with two open webinars, and will feature eight more this week
Free EMS courses provide education, experience and relationships that will enhance your career
Learn how this national project will improve systems of care through the development of system outcomes, benchmarks, and processes
What was the process for building outcomes for all the different EMS models in the U.S.? Listen to this clip of Nick Nudell explaining how performance measures are structured
Follow this five-question framework to set the direction for your agency’s future, watch the system, and support vital processes
As you build a dashboard of vital measures for your system, keep in mind the vital functions in your system which, if they failed, would have a major negative impact
