As AI tools move quickly from concept to deployment, EMS leaders face practical questions about value, risk and readiness. This series provides clear, applied guidance for chiefs, directors and agency leaders on how to evaluate and implement AI to support clinical care, reduce documentation burden, improve decision-making, streamline operations and simplify workforce management.
From NEMSAC fallout to WHO recognition, Kupas unpacks the moments that defined his presidency — and previews how the annual meeting will push EMS forward
SPOTLIGHT ON AI
From suspended Medicare funding to unchecked artificial intelligence, unpacking the issues threatening the system
LEADERSHIP INSIGHTS
Low-cost options for improving dispatch, scheduling and resource management
Set a positive example by encouraging open communication, constructive feedback and shared responsibility for patient outcomes
By ensuring all decisions are patient care-centric, we create providers who are passionate, motivated and excited to be a part of something bigger than any one individual
Industry leaders weigh in on celebrating EMS Week amidst the forces shaping the EMS landscape
Agencies and government officials must evaluate performance expectations and funding to determine appropriate EMS delivery models
Chris Cebollero shares the encounters that tested his patience and the lessons that helped him embrace change in his recent travels
The Monroe Fire Department’s Continuous Quality Improvement Plan provides an effective tool for evaluating and improving the quality of prehospital care
Chief Jerry Streich identifies the impact problem employees have on the organization and on collective department stress
Dispelling generational myths and clarifying the root of workforce personnel differences