As AI tools move quickly from concept to deployment, EMS leaders face practical questions about value, risk and readiness. This series provides clear, applied guidance for chiefs, directors and agency leaders on how to evaluate and implement AI to support clinical care, reduce documentation burden, improve decision-making, streamline operations and simplify workforce management.
From NEMSAC fallout to WHO recognition, Kupas unpacks the moments that defined his presidency — and previews how the annual meeting will push EMS forward
SPOTLIGHT ON AI
From suspended Medicare funding to unchecked artificial intelligence, unpacking the issues threatening the system
LEADERSHIP INSIGHTS
EMS practitioners should be aware of their state laws pertaining to DNRs and follow local protocols
Lessons from a learning community, Part 3
A fatal mistake. A missed intervention. Learn how EMS leaders are confronting a culture of silence with science-backed strategies to protect providers and patients alike.
With shifting legislation and rising costs, EMS leaders must master the art of financial transparency. This guide demystifies ambulance funding models, cost drivers and how to make the numbers make sense.
From shrinking Medicaid rolls to rural hospital closures, this 870-page bill could shake EMS to its core. These 7 key takeaways will help your agency prepare.
At Pinnacle, Dr. Jennifer Hall urged leaders to ditch command-and-control for curiosity and coaching — and shared exactly how to do it.
From post-9/11 to post-COVID, EMS leaders reflect on systemic cracks — and what must happen now to rebuild a future that works for patients and providers
Learn how one Florida agency is leveling up employee satisfaction through flexible scheduling, rapid EMR onboarding, and a smart tiered response system
Culture, consistency, and connection matter more than command. Todd Steele shares battle-tested insights for turning failure into fuel for growth.