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The expertise needed to interact both verbally and non-verbally through gestures, body language and appearance is a hallmark of a great leader
HIGHLIGHTS
Despite the best efforts of EMS providers, gaps persist – learn what goes into them and what you can do about them.
Learn strategies to provide for high-quality operations, while minimizing resource use through sound systems, process engineering and leveraging technology
A firsthand perspective on COVID-19 in EMS and fire and how data can help shape your agency’s response
With turnover among EMS hovering at 25% per year and costing more than $7700 per paramedic, data-driven strategies can help you improve employee retention.
EMS SOFTWARE, DATA & MORE
Prehospital providers shouldn’t be cautionary tales of why knowing your stroke risk matters
Rotating pharmaceutical stock, and exploring alternative pain management and expired drug options can mitigate EMS drug shortages
Eight ways to shape caregiver communications with patients and 4 key considerations for leading millennials
Find out the specifics of the Emergency Treat, Triage and Transport payment model, and how will it affect your EMS agency
Technology is advancing exponentially and those EMS agencies who cannot adapt their employee engagement will be left behind in hiring and retaining millennials and members of Gen-Z
Turn real-life situations into realistic practice scenarios by placing pediatric manikins where you’re likely to encounter them, not just the classroom table
About the Sponsor: ESO
ESO is dedicated to improving the health and safety of communities through data-driven insights by offering an integrated suite of software products for EMS agencies, fire departments, and hospitals that transform how first responders collect, share, report, and analyze critical information.

With tools designed to enhance workflow, our EMS software empowers agencies to optimize prehospital patient care and operations, leading to better treatment decisions across the continuum of care.

See how ESO can streamline your agency’s processes by visiting www.eso.com/ems/.