The memorable calls from a patient perspective identify the disparity in what EMS providers think is a job well done, and what patients think
HIGHLIGHTS
Despite the best efforts of EMS providers, gaps persist – learn what goes into them and what you can do about them.
Learn strategies to provide for high-quality operations, while minimizing resource use through sound systems, process engineering and leveraging technology
A firsthand perspective on COVID-19 in EMS and fire and how data can help shape your agency’s response
With turnover among EMS hovering at 25% per year and costing more than $7700 per paramedic, data-driven strategies can help you improve employee retention.
EMS SOFTWARE, DATA & MORE
Just like cancer and back injuries, mental health and suicide are real occupational risks for first responders
Respect and admiration for one of us is respect and admiration for all of us
The new law allows first responders in Texas to carry firearms on duty, regulates training, liability
Boston-based Cataldo Ambulance’s Ron Quaranto discusses leading a large EMS organization through the pandemic, recruitment and retention, and vaccine mandates
ESO’s inventory management system ensures that the right amount of the right supplies is available when needed
Books
Police sergeant and EMS educator Brian Casey shares memories of the atmosphere of crisis he experienced as a young EMT
About the Sponsor: ESO
ESO is dedicated to improving the health and safety of communities through data-driven insights by offering an integrated suite of software products for EMS agencies, fire departments, and hospitals that transform how first responders collect, share, report, and analyze critical information.
With tools designed to enhance workflow, our EMS software empowers agencies to optimize prehospital patient care and operations, leading to better treatment decisions across the continuum of care.
See how ESO can streamline your agency’s processes by visiting www.eso.com/ems/.
With tools designed to enhance workflow, our EMS software empowers agencies to optimize prehospital patient care and operations, leading to better treatment decisions across the continuum of care.
See how ESO can streamline your agency’s processes by visiting www.eso.com/ems/.