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With growing concerns over AMR’s performance, Buffalo looks at managing its own EMS – a decision that could set a precedent for other cities
HIGHLIGHTS
Despite the best efforts of EMS providers, gaps persist – learn what goes into them and what you can do about them.
Learn strategies to provide for high-quality operations, while minimizing resource use through sound systems, process engineering and leveraging technology
A firsthand perspective on COVID-19 in EMS and fire and how data can help shape your agency’s response
With turnover among EMS hovering at 25% per year and costing more than $7700 per paramedic, data-driven strategies can help you improve employee retention.
EMS SOFTWARE, DATA & MORE
Leadership is about serving others, not feeding your ego
Leading through crisis without losing hope — the Stockdale Paradox in EMS
EMS clinicians should rely on their assessment and facts when assessing people with a suspected factitious disorder
In this EMS One-Stop episode, Dr. Dave Williams explains how a new master’s-level course will empower leaders to solve systemic challenges using proven methodologies — and why quality must be a leadership priority
These sources of start-up and long-term funding can help launch and provide economic sustainability for mobile integrated health care
Ambulance collisions, which happen with frightening regularity, often result in injury and are occasionally fatal, especially for private vehicle drivers
About the Sponsor: ESO
ESO is dedicated to improving the health and safety of communities through data-driven insights by offering an integrated suite of software products for EMS agencies, fire departments, and hospitals that transform how first responders collect, share, report, and analyze critical information.

With tools designed to enhance workflow, our EMS software empowers agencies to optimize prehospital patient care and operations, leading to better treatment decisions across the continuum of care.

See how ESO can streamline your agency’s processes by visiting www.eso.com/ems/.