911 and Dispatch
Explore our comprehensive collection of articles on 911 and Dispatch, designed to support the EMS workforce in optimizing emergency response. This directory covers essential topics such as call handling, communication protocols, and technology advancements in dispatch centers. Understanding the role of 911 and Dispatch in emergency services is crucial for effective operations. Additionally, you may find insights into related topics like EMS communication systems, which further enhance your team’s efficiency. Stay informed and improve your emergency response strategies with these valuable resources.
An EMS social worker describes how a new program in Texas is serving patients while decreasing 911 calls
911 nurse triage and a high utilizer group program are exponentially reducing transports and healthcare expenditures while increasing patient satisfaction
He allegedly exposed himself to the woman, placed her hand on his genitals inside an ambulance, and pushed the woman onto a gurney and fondled her, police say
He quickly called 911 when his little sister began choking on a grape; a passerby performed CPR and the 3-year-old has made a full recovery
A Conn. couple was on the way to the hospital when her water broke at a red light; the baby was crowning when an ambulance arrived
A husband called 911 when his wife went into labor early and he saw a foot; the dispatcher walked him through the delivery moments before medics arrived and used CPR to revive the newborn
The medic has been struck off after making a bogus radio call about a baby not breathing in order to leave him; he was suffering from a blood clot on his spine
With nearly 150 streets with the same name and number, responders hope for a policy change after mistakes have sent them to the wrong locations
With help from a group of accused criminals she waited with him for responders as he bled on the roadside: “If I could make all of their charges go away, I would”
He was spotted by a good Samaritan; rescuers used a rope to pull him to the roadside and he was taken by ambulance to a local hosptal
The man may have been lying on the partially collapsed floor of a bedroom for several days before he managed to call 911
The city hasn’t met the county’s 911 medical response time target for a single month since summer 2012
A mother said she and her boyfried tired to keep their cell phones away from her 2-year-old daughter; after call 15 they were charged with obstructing governmental administration
The Mich. dispatcher urged the woman to lock herself in a gas station bathroom, and relayed critical information to responders
A woman over 100-years-old activated a personal emergency device around 1 a.m. but the homeowner was unaware and thought he was being robbed; a female EMT sustained minor injures after a “physical altercation”
A dispatcher and medic coached her boyfriend through it after an ambulance crashed on the icy roads and couldn’t reach herk
He and his dad drove past a house on the way back from a hockey game and he thought something didn’t feel right; the woman had slipped on ice in her garage and almost froze to death
The dispatcher at first tried to calm the man down, but when he swore at her she hung up the phone
Allegations from fire and 911 dispatch officials say the company halted calls long enough to position its ambulances to be the closest units
Responders say relying on the older and more manual methods threatens public safety
At the 2014 NAEMSP annual conference, emergency medicine physicians shared the value of ‘worst-case scenario’ planning
Her panic is evident as she spoke with dispatchers while waiting 18 minutes for an ambulance to arrive
Airing a message about the birth and death of Jesus Christ on Christmas Eve cost two men their jobs; fired for insubordination and violation of FCC regulations
The dispatcher had taken a course in dealing with just this situation at a national conference
Someone called 911 after a small amount of bleach was added to a water pitcher for cleaning, then accidentally put in the refrigerator and given to the children
A 9-year-old tried to call 911 from a Texas hotel room where she could hear her mother dying, but didn’t know she had to dial 9 first
The suspect has dispatched ambulances to fictitious calls and has canceled fire services to calls that were actual emergencies
More people are using cellphones and the satellite navigation system doesn’t work as well indoors; a coalition is pushing for wireless upgrades for emergency callers
He’ll look for solutions such as installing handrails or connecting patients to social service organizations to cut down on hospital visits
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