911 and Dispatch
Explore our comprehensive collection of articles on 911 and Dispatch, designed to support the EMS workforce in optimizing emergency response. This directory covers essential topics such as call handling, communication protocols, and technology advancements in dispatch centers. Understanding the role of 911 and Dispatch in emergency services is crucial for effective operations. Additionally, you may find insights into related topics like EMS communication systems, which further enhance your team’s efficiency. Stay informed and improve your emergency response strategies with these valuable resources.
Treating veterans’ complex health needs with telehealth, suicide screening and a dedicated medical home in the VA
There is an increasingly pressing need for PSAPs to be able to translate text-to-911 messages sent in languages other than English
Researchers suggest early recruitment efforts to improve the lack of diversity in EMS, which has cultural divide, communication implications
Callers got busy signals after dispatch went down, and officials say a voltage spike tripped the circuit breakers in the uninterruptible power supply
Her teenage daughter was found dead after her ex-husband called 911
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Calls were immediately rerouted to neighboring departments and extra officers were placed on streets for residents to directly report incidents
They not only paint a picture of anguish and tension inside the building, they also show Newtown dispatchers mobilizing help, reassuring callers and urging them to take cover
The judge ruled that the 911 calls should be released, because they will be used to vindicate the actions of the emergency responders
The triage area is out of control. People with assorted injuries occupy twenty of the stretchers that fill the room, some on spine boards with cervical collars around their necks
Neighbors reported hearing a “big boom,” and firefighters and first responders arrived to find the residence fully engulfed in flames
Listen to the dispatch exchange with a girl hiding in a store bathroom; surveillance footage shows the gunman wandering the mall as people run in fear
A 911 dispatcher faces a three-day suspension after she was distracted by her personal cellphone and failed to supervise a trainee
D.C. first responders team up to petition for guardianship of one frequent flyer, but that model isn’t scalable
An 89-year-old man drowned while a worker who took the call did not advise him to try to get out of the sinking SUV, and fumbled the dispatch
Students and teachers made dozens of calls to police after a 12-year-old boy opened fire on a teacher and two peers
The technology, developed by firefighters, organizes 911 data under one network
The thieves stole close to 1,000 feet of fiber optic and copper cable that could have shut the system down for 48 hours
The dispatcher heard someone talking about pills and pot over the open line.
Allegheny County’s center is running at a $5.2M deficit, which will rise next year
New Orleans is the test bed for Motorola’s PremierOne CAD Call Control Client product
Showing newbies the street can be illuminating
Damaged equipment in the central office prevented land-line users from reaching a dispatcher; police were unable to say how many people attempted to call 911
Being alert to “communication ischemia” is like watching a heart attack evolve; sometimes it’s dramatic, but more often, seemingly insignificant warning signs occur
They said that the cell sites throughout the city automatically redirect and the calls go elsewhere
First medic on scene’s radio traffic: “I need every available EMS unit in the county here. I need you to launch every helicopter you can launch this way.”
The dispatcher is still on the job pending the investigation; his girlfriend is badly burned, but recovering
The marketing director for Rapid Response said he was surprised Detroit was collecting revenue for what his company was providing for free
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