911 and Dispatch
Explore our comprehensive collection of articles on 911 and Dispatch, designed to support the EMS workforce in optimizing emergency response. This directory covers essential topics such as call handling, communication protocols, and technology advancements in dispatch centers. Understanding the role of 911 and Dispatch in emergency services is crucial for effective operations. Additionally, you may find insights into related topics like EMS communication systems, which further enhance your team’s efficiency. Stay informed and improve your emergency response strategies with these valuable resources.
Veteran firefighter-EMT Shawn Allen sought to create a unique comedy-drama that was a mixture between “The Office” and “Rescue Me”
Leveraging Gigabit-Class LTE, smart ambulances, telemedicine, automatic vehicle location and telematics are within reach
Obtain these three rights to implement FirstNet into your emergency response communications system
Some argue releasing the tapes could jeopardize the investigation, subject witnesses to harassment and violate survivors from the school
When the people in the front of the ambulance clash, here’s how to get them back on the right road
That reminds me … bridging tough questions can soften criticism
At times, emergency crews are able to hear dispatchers on their radios, but cannot communicate back to them
The man threatened to kill the child’s mother with a butcher knife
Shortly after, firefighters and paramedics arrived and took mom, dad and the new baby to the hospital
She was Chatham County’s 2013 EMS Dispatcher of the Year and had worked in the communications department for two years
Small-town governments, police forces, social services and especially agencies that depend on volunteers have been hard-pressed to handle the new demands
Key parts of the system that handles emergency calls failed five times in July
Emergency managers can take lessons from horrific events to better prepare themselves for the next emergency
How Verizon is currently innovating for public safety toward a safer, more efficient future
The system was also taken down deliberately over the past few days to run diagnostic tests
FDNY says no calls were missed and operators instead used pen and paper
Devices freeze, can’t work without Wi-Fi, say providers
The union continues its charge that the new 911 system doesn’t work; the administration says this is a union ploy for more money
The LAFD’s aging technology was criticized last week by the Los Angeles County Grand Jury
The incident comes amid harsh criticism of the city’s beleaguered emergency response system
The man died from gallstones after his pleas for an ambulance were refused by a 911 call handler, who told him to take a warm bath instead
None of the firefighters contracted the disease, but the mistake still put the firefighters in unnecessary danger
EMS, fire, police calls handled by cell phones
County’s new tower causing problems for neighbor and the FCC is threatening to shutdown
I’m sure that each one of us can recall an incident that left us shaking our heads in amazement
Keep these communication fundamentals in mind when trying to get the message across to EMS providers, hospital staff, patients and bystanders
Call taking is an under-appreciated skill
Union says lack of employee training have exacerbated problems in the EMS system
He faces a charge of theft in office, but more charges could be added later
Nearly all 50 calls that flooded in during 35 minutes came from within a mile of the plant after blast
Despite being far from the fire, photographers are engulfed in the shock
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