911 and Dispatch
Explore our comprehensive collection of articles on 911 and Dispatch, designed to support the EMS workforce in optimizing emergency response. This directory covers essential topics such as call handling, communication protocols, and technology advancements in dispatch centers. Understanding the role of 911 and Dispatch in emergency services is crucial for effective operations. Additionally, you may find insights into related topics like EMS communication systems, which further enhance your team’s efficiency. Stay informed and improve your emergency response strategies with these valuable resources.
There is an increasingly pressing need for PSAPs to be able to translate text-to-911 messages sent in languages other than English
Researchers suggest early recruitment efforts to improve the lack of diversity in EMS, which has cultural divide, communication implications
Veteran firefighter-EMT Shawn Allen sought to create a unique comedy-drama that was a mixture between “The Office” and “Rescue Me”
How Verizon is currently innovating for public safety toward a safer, more efficient future
The system was also taken down deliberately over the past few days to run diagnostic tests
FDNY says no calls were missed and operators instead used pen and paper
Devices freeze, can’t work without Wi-Fi, say providers
The union continues its charge that the new 911 system doesn’t work; the administration says this is a union ploy for more money
The LAFD’s aging technology was criticized last week by the Los Angeles County Grand Jury
The incident comes amid harsh criticism of the city’s beleaguered emergency response system
The man died from gallstones after his pleas for an ambulance were refused by a 911 call handler, who told him to take a warm bath instead
None of the firefighters contracted the disease, but the mistake still put the firefighters in unnecessary danger
EMS, fire, police calls handled by cell phones
County’s new tower causing problems for neighbor and the FCC is threatening to shutdown
I’m sure that each one of us can recall an incident that left us shaking our heads in amazement
Keep these communication fundamentals in mind when trying to get the message across to EMS providers, hospital staff, patients and bystanders
Call taking is an under-appreciated skill
Union says lack of employee training have exacerbated problems in the EMS system
He faces a charge of theft in office, but more charges could be added later
Nearly all 50 calls that flooded in during 35 minutes came from within a mile of the plant after blast
Despite being far from the fire, photographers are engulfed in the shock
Radio traffic from West, Texas, shows effort to coordinate large-scale incident response
As FirstNet continues to be a futuristic idea, Covia allows public safety to have solutions today
Man lured firefighters to his home with an emergency call, then held four of them hostage for hours
Communication breakdown resulted in an ambulance waiting at station
Staff say they are being “micro-managed” to death — and not even allowed to eat lollipops at work
She knew her mother would reach a stranded boater in her kayak before the police boat could get there
Problems loom large
Pair worked together to save the life of a newborn after he was flagged down by a hysterical father
Monroeville officials plan to hire outside legal counsel and a private investigator to handle the investigatio
Family of woman fear she may have reverted to her native language in her panic
One woman sobs as she says: “Somebody shot this child ... Please we need everything we can get”
The pressing nature of the call was not relayed to police by the dispatcher
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