911 and Dispatch
Explore our comprehensive collection of articles on 911 and Dispatch, designed to support the EMS workforce in optimizing emergency response. This directory covers essential topics such as call handling, communication protocols, and technology advancements in dispatch centers. Understanding the role of 911 and Dispatch in emergency services is crucial for effective operations. Additionally, you may find insights into related topics like EMS communication systems, which further enhance your team’s efficiency. Stay informed and improve your emergency response strategies with these valuable resources.
Four agencies explain how they’re keeping their communities up to date on COVID-19, give advice on when to call 911 and how to avoid taking COVID-19 home or back to the station
Sorting through the maze of public health information overload and overlap
Epidemiologist calls for drastic actions to save lives and keep the EMS system from collapsing
It will require new equipment and training for dispatchers; officials hope to have it up and running by early 2015
The woman called 911 to report the man whose cell phone she stole wouldn’t leave her alone
The key of a successful program is to not only refer frequent 911 callers to social services, but to also check in on their progress
The actor was found unresponsive in his Calif. home
The county began handing out suspension letters to 911 abusers, and offers counseling and medical services to help them adopt healthier lifestyles
The 12-year-old called 911 and calmly turned himself in after the boy ran home screaming and collapsed bleeding on his porch
The ambulance service says its units were sent to patients with more serious conditions
The software will allow dispatchers to visually compare available ambulances after a woman with congestive heart failure was left waiting 37 minutes
A woman who had been shot and stabbed by her ex-husband drove to the first house she found, which happened to be that of a firefighter and EMT
Dad to dispatcher: “I got him in a bloody puddle for you officer;" the father is not being charged
State fees for 911 calls are expected to pay for half of the facility
“We called our rapid response here at the hospital but unfortunately they won’t respond to him because he’s out of the main medical building,” the caller said at one point
The N.C. county policy requires EMS be accompanied by law enforcement to potentially violent situations
Thirty-one of those sickened were children; a pool pump that restarted released chemicals into the water
Turning a blind eye to cyber threats puts first responders and civilians at risk; here are two ways to stave it off.
It’s understandable, but unfortunate, that the parent felt like he had to take things into his own hands and drive his child to the hospital.
The feline went wild and scratched its owners, causing the couple to retreat to the bedroom and call 911; Kush has been quarantined
Her training came into play when she realized the 911 call was from her husband; the couple’s baby boy had swallowed a metal washer
Just because an incident happens in a health care facility doesn’t automatically mean that the facility is capable of managing it without outside assistance
Because the dispatcher insisted on an address, the father wasn’t sure if an ambulance was coming; he left by the time one arrived
The number of Fourth of July weekend shooting incidents is up from last year, but Chicago is still on pace to end the year with fewer homicides
Streamlining 911 dispatch equipment helps dispatchers manage their increasing and more complex workload
A nurse call center, when done correctly, can reduce unnecessary responses and create greater efficiency in the 911 system
The $17 million upgrade includes a real-time map of every emergency vehicle and aims to shorten response times
Authorities are investigating whether there was confusion with dispatching the proper fire department when the fire was first reported
A cell phone caller gave the wrong location, but a second landline caller should have alerted the dispatcher to the error
In many cases someone else called 911, and elderly people say they were not expecting and can’t afford the high bills
Six agencies that serve the region would work together to send paramedics in “fly cars” around the clock, to start treatment while waiting for volunteer EMTs to respond in an ambulance
As part of a 90-day pilot program, dispatchers will deal with all live calls first before calling back those who hung up or got disconnected before contact was made
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- Mo. mayor offers $2.5K call taker hiring bonus to reduce 911 hold times
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- Calif. congresswoman to bring 911 dispatcher as guest to State of the Union
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- Mass. city launches pilot mental health crisis response program