911 and Dispatch
Explore our comprehensive collection of articles on 911 and Dispatch, designed to support the EMS workforce in optimizing emergency response. This directory covers essential topics such as call handling, communication protocols, and technology advancements in dispatch centers. Understanding the role of 911 and Dispatch in emergency services is crucial for effective operations. Additionally, you may find insights into related topics like EMS communication systems, which further enhance your team’s efficiency. Stay informed and improve your emergency response strategies with these valuable resources.
Focused on the effects of the load brought home by telecommunicators, this study outlines perceived changes family members of dispatchers notice during their tenure in the profession
Reigniting passion for the job, setting a good example and focusing on people can help your center thrive.
Virginia research project highlights possible solutions for filling hiring and knowledge gaps
As part of a 90-day pilot program, dispatchers will deal with all live calls first before calling back those who hung up or got disconnected before contact was made
She dialed 911 at 4:30 a.m. from her cell phone and somehow an operator five states away picked up
The upgrade has taken four years, and combines detailed maps with real-time GPS locations of emergency units
Larger communities are considering pulling out of the service
“Ma’am, you’re going to have to quit crying so I can get the information from you,” she said
The 75-year-old’s heartbeat was restored with two defibrillator shocks; she opened her eyes in the ambulance and began talking
The woman has been treated for minor facial cuts; it’s not clear whether the bullet was intended for the patient’s eighth-floor room
The wireless outage is believed to have stemmed from Sprint’s network; the effect of the 911 failure on the region has not yet been determined
A nearby marketplace called 911 as a crowd gathered; medics took her to a hospital for evaluation after a technical rescue team helped her down
The son was airlifted to a hospital and is in critical condition
911 texting is front and center, but the study also explores possibilities like residents sending pictures to dispatchers and vests that would detect heart problems
The dispatcher had information, including that the woman’s husband was getting a gun from a safe, that should have been given to responding officers
She was armed with a knife and the sheriff’s deputy said he feared for his life
He’s accused of “repeatedly communicating to cause fear” and prevented emergency callers from accessing the EMS hotline
Another off-duty paramedic who was with Stow placed the 911 call
He told a friend he was afraid to call 911 because of how much it would cost
The Austin Public Safety Commission unanimously voted to fully staff the 911 center, which means reducing the number of new police officer hires
Another city may also pull out of CMED over high costs, and the three are talking about establishing their own separate system
Only about six in 100,000 children suffer strokes, but his mother immediately recognized the signs and called 911
Four major wireless phone companies are providing the service; local governments in 16 states also use 911 texting
The girl remained calm, clearly relayed the dispatcher’s instructions, got towels and other items and secured the baby’s head before paramedics arrived
The project is $1 billion over budget and years behind schedule; officials ordered a 60-day suspension to find out why
Most 911 systems can only accept texts from Verizon cell phone subscribers at this time, raising concerns that people with other carriers will send a text that can’t be processed
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