911 and Dispatch
Explore our comprehensive collection of articles on 911 and Dispatch, designed to support the EMS workforce in optimizing emergency response. This directory covers essential topics such as call handling, communication protocols, and technology advancements in dispatch centers. Understanding the role of 911 and Dispatch in emergency services is crucial for effective operations. Additionally, you may find insights into related topics like EMS communication systems, which further enhance your team’s efficiency. Stay informed and improve your emergency response strategies with these valuable resources.
It is critical that agencies prepare, educate and train dispatchers to evaluate the signs and symptoms of COVID-19
The businesses that equip and serve first responders are supporting the national emergency response with new products, free services and donations
Four agencies explain how they’re keeping their communities up to date on COVID-19, give advice on when to call 911 and how to avoid taking COVID-19 home or back to the station
“We called our rapid response here at the hospital but unfortunately they won’t respond to him because he’s out of the main medical building,” the caller said at one point
The N.C. county policy requires EMS be accompanied by law enforcement to potentially violent situations
Thirty-one of those sickened were children; a pool pump that restarted released chemicals into the water
Turning a blind eye to cyber threats puts first responders and civilians at risk; here are two ways to stave it off.
It’s understandable, but unfortunate, that the parent felt like he had to take things into his own hands and drive his child to the hospital.
The feline went wild and scratched its owners, causing the couple to retreat to the bedroom and call 911; Kush has been quarantined
Her training came into play when she realized the 911 call was from her husband; the couple’s baby boy had swallowed a metal washer
Just because an incident happens in a health care facility doesn’t automatically mean that the facility is capable of managing it without outside assistance
Because the dispatcher insisted on an address, the father wasn’t sure if an ambulance was coming; he left by the time one arrived
The number of Fourth of July weekend shooting incidents is up from last year, but Chicago is still on pace to end the year with fewer homicides
Streamlining 911 dispatch equipment helps dispatchers manage their increasing and more complex workload
A nurse call center, when done correctly, can reduce unnecessary responses and create greater efficiency in the 911 system
The $17 million upgrade includes a real-time map of every emergency vehicle and aims to shorten response times
Authorities are investigating whether there was confusion with dispatching the proper fire department when the fire was first reported
A cell phone caller gave the wrong location, but a second landline caller should have alerted the dispatcher to the error
In many cases someone else called 911, and elderly people say they were not expecting and can’t afford the high bills
Six agencies that serve the region would work together to send paramedics in “fly cars” around the clock, to start treatment while waiting for volunteer EMTs to respond in an ambulance
As part of a 90-day pilot program, dispatchers will deal with all live calls first before calling back those who hung up or got disconnected before contact was made
She dialed 911 at 4:30 a.m. from her cell phone and somehow an operator five states away picked up
The upgrade has taken four years, and combines detailed maps with real-time GPS locations of emergency units
Larger communities are considering pulling out of the service
“Ma’am, you’re going to have to quit crying so I can get the information from you,” she said
The 75-year-old’s heartbeat was restored with two defibrillator shocks; she opened her eyes in the ambulance and began talking
The woman has been treated for minor facial cuts; it’s not clear whether the bullet was intended for the patient’s eighth-floor room
The wireless outage is believed to have stemmed from Sprint’s network; the effect of the 911 failure on the region has not yet been determined
MOST POPULAR
- St. Louis plans to combine 911 centers to overcome dispatching problems
- Mass. city launches pilot mental health crisis response program
- Changes proposed after Fla. firefighter-medic sleeps through fatal call
- ‘I Want Candy’ singer Aaron Carter, 34, found dead at his Calif. home
- In New Orleans, 911 complaints mount after series of call center mistakes