911 and Dispatch
Explore our comprehensive collection of articles on 911 and Dispatch, designed to support the EMS workforce in optimizing emergency response. This directory covers essential topics such as call handling, communication protocols, and technology advancements in dispatch centers. Understanding the role of 911 and Dispatch in emergency services is crucial for effective operations. Additionally, you may find insights into related topics like EMS communication systems, which further enhance your team’s efficiency. Stay informed and improve your emergency response strategies with these valuable resources.
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“Waymart 1" the male voice said after a call went out for an elderly woman with back pain; she waited for more than an hour due to the fake response over a two-way radio
She called her grandparents and slowly fed her mother Reese’s peanut-butter filled Easter eggs saying “A bite for me, a bite for you, Mama;" the sugar pulled her out of a diabetic seizure
A shot security guard asked a dispatcher to tell his wife he loves her, while people in the background can be heard helping him
The former ER doctor told his driver to pull over; she had started to breathe when medics took over, and is expected to survive
His 2-month-old son stopped breathing, and was dead by the time he carried him into the hospital
Off-duty nurses were already performing CPR when medics arrived, which helped save the infant’s life
Two dispatchers were not in their assigned positions, and a supervisor failed to ensure coverage; two children died as ambulances took 21 minutes to get to the scene
Jeffrey Jones was charged with falsely reporting an incident, second-degree threatening, second-degree reckless endangerment, misuse of the emergency 911 system and breach of peace
Figures show not just the department’s problems responding to 50,000 annual medical 911 calls but also its struggles in getting to all 77,000 emergency incidents throughout the city
Firefighters were screaming for EMS; an ambulance wasn’t dispatched after the working fire was confirmed
Ten-year-old girls shouldn’t wear the same expression as their mothers on the way to the hospital
It was purchased from a legal Denver dispensary; the dispatcher is on paid leave during an investigation into whether officers responded quickly enough
Dispatchers tried to focus and calm students calling from the scene of the fiery collision with a Fed-Ex truck
The newborn is in critical condition; the mother said she gave the baby breaths for nearly an hour before calling 911
She was on the call for 13 minutes, saying her husband was hallucinating and asking her to shoot him
A mother called 911 to report her 3-year-old missing from her apartment; it’s unclear how he got inside the coin-operated game at a bowling alley across the street from his apartment
People are receiving calls to dial 1 or 112 because their credit card has been suspended, and are connected to a dispatcher when they do
Twenty-six minutes ticked by as medics raced around searching for the woman in distress, she was found unconscious from cardiac arrest and declared brain dead
The $3.1M lawsuit says she suffered brain damage after doctors let hours pass before treating her with clot-busting medication, and instead gave her Ativan
She armed herself with a knife and confronted a man who crawled through a window; she tried calling 911 37 when the system was down
It’s unknown if the problem was caused by computer hacking or an equipment problem
A medical exam after the derailment that killed four and injured more than 70 people revealed he had “severe obstructive sleep apnea”
They were on their lunch break when a restaurant worker had a fatal asthma attack; a judge dismissed the case because the unconscious woman did not request medical attention for herself
A small handgun in his gym bag discharged in the locker room, and grazed his chin
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