911 and Dispatch
Explore our comprehensive collection of articles on 911 and Dispatch, designed to support the EMS workforce in optimizing emergency response. This directory covers essential topics such as call handling, communication protocols, and technology advancements in dispatch centers. Understanding the role of 911 and Dispatch in emergency services is crucial for effective operations. Additionally, you may find insights into related topics like EMS communication systems, which further enhance your team’s efficiency. Stay informed and improve your emergency response strategies with these valuable resources.
A West Virginia county takes a whole-community approach to implementing broadband
Flexible and scalable care systems that support clinicians for a variety of out-of-hospital needs will help reduce errors and improve outcomes
How FEMA and AWS Competency Partner ArdentMC collaborated to determine life-saving investment priorities
Timothy Edward Hill said he was the devil and vowed to kill anyone who came to his home
The webinar will discuss insights and how state leaders can use the data to improve state and local operations
When her sister started seizing, Jada Bell called 911 and put the vehicle in neutral
Some dispatchers complained of throat irritation and felt sick
The boy used his unconscious mother’s thumbprint to unlock her iPhone and use Siri to call for help
Danyelle E. Bennett alleges that her First and Fourteenth Amendment rights were violated after she was fired
A high-tech and effective EMS response depends on citizens being able to activate 911 and accurately describe their emergency
It was initially believed that the city’s 911 center was bedeviled by T-Mobile phones making “ghost calls”
The city said in a statement that the 911 call center was jammed with calls because of an ongoing issue with T-Mobile
Officials said Constance Hollinger violated protocol the day of the shooting
Paramedics arrived to the scene after the delivery and transported the baby and her parents to the hospital
Aria Koval’s mother suffered an asthma attack and was barely able to breathe
Officials said having all police, fire and ambulance dispatchers working from the same facility will improve response times
Officials declined to comment on how many customers were affected or what caused the outage
AT&T said service had been restored for those affected, but did not give any information about what caused the service issue
Oliver Mauricio Funes-Machado, 18, told dispatchers that he stabbed his mother “like eight times” and left the knife in her mouth
As the dispatcher learns more about what’s happening, her surprise is clear, her tone at times incredulous
Ricardo Martinez was 20 when he got his first job as a 911 dispatcher; he quickly found out that the job wasn’t going to get easier but harder
Emergency dispatchers are crucial for obtaining information needed to determine an emergency course of action.
Dispatcher Denera White eventually reached the woman, and at one point pretended to be her mother
Dispatcher Constance Hollinger could face up to 10 days of unpaid suspension
The searchable database provides insights into other state’s legislative efforts and allows for comparison of recently enacted or modified laws
The agency is only the second ambulance service in the world and the first in the U.S. to attain accreditation six consecutive times
The fire chief said responders aim to get to patients within 20 minutes of a 911 call
The company, which covers calls across five states, is eliminating smaller dispatch centers and consolidating into the St. Louis location
The family said dispatcher Katie Farber, 25, spoke with conviction and authority during the 911 call
Dispatcher Elise Rodriguez instructed Jeff Evans’ wife on how to perform CPR until paramedics arrived
The man, who authorities believe may be homeless, was transported to a medical facility
Dispatcher Cody Smiley received a 911 call from a panicked woman who said her brakes were no longer working
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