911 and Dispatch
Explore our comprehensive collection of articles on 911 and Dispatch, designed to support the EMS workforce in optimizing emergency response. This directory covers essential topics such as call handling, communication protocols, and technology advancements in dispatch centers. Understanding the role of 911 and Dispatch in emergency services is crucial for effective operations. Additionally, you may find insights into related topics like EMS communication systems, which further enhance your team’s efficiency. Stay informed and improve your emergency response strategies with these valuable resources.
A look at how Orange County’s pioneering live stream video technology can set the stage for future adoption
“Instead of responding to the majority of 999 calls we receive every day, we want to flip that so we only go to those patients who really, really need a double staffed paramedic emergency ambulance quickly.”
Is it the providers’ responsibility to stay until the patient can be located? If not, how long is long enough?
Allegations of delays, wrong addresses and and wrong responses make up the 55 complains submitted by the Durham Fire Department and EMS about the city’s 911 center
Daniel Schroeder, 61, was taken into custody Tuesday night in connection with the four calls he made that evening “stating he was tired”
The bill’s memo acknowledges emergency telecommunicators as the “front line of support and protection for our communities” and “New York’s first first responders”
The county came to a $6.9 million agreement with New Mexico Department of Information Technology (DoIT) to join the Statewide Digital Trunked Radio
This step-by-step guide will help you plan, prepare and apply for grant funding to support your EMS organization
Register AEDs through the PulsePoint AED app and you could win a $500 Amazon gift card or $5,000 of AEDs for your community
Portland’s lengthy hold time is far above the national standard and the latest example of problems plaguing the city’s emergency dispatch system
A 911 dispatcher is wanted after she was charged with disconnecting emergency calls without assisting callers
Have we taken the lessons learned from 9/11 and truly changed our practices?
What3words has made it possible to locate any place on earth in just three words, and PSAPs are taking notice
EMTs were initially prevented from responding to a call for help due to a Valdosta man blocking the entrance to the home and making threatening advances
A dispatcher is heard cursing at a 911 caller who became upset while requesting an ambulance for a gunshot victim
Kern County plans to move to the second level of its surge plan, a move which stops ambulances from responding to “low acuity”
One resident told a local news station that an ambulance was sent to the wrong address and that a few weeks later, firefighters were sent to her home for a fire that didn’t exist
Fla. counties are launching new ambulances, using fire rescue vehicles to transport patients amidst, high volumes, hospital bypasses
Networked communications unite the care team on a single, secure communication channel, elevating the timeliness and quality of care
High call volumes and medical transports in Seminole County due to the recent increase in COVID-19 cases has put ambulance availability “below acceptable levels” in recent months
The system, developed by Accenture, is the result of a four-year project to build a modern, reliable platform with expanded features
With EMS short-staffed, overcrowded Brevard County emergency departments are typing up critical personnel waiting to offload patients
A West Virginia county takes a whole-community approach to implementing broadband
Created earlier this year, Santa Fe’s Alternative Response Unit members are trained in de-escalation techniques
As the Delta variant increases COVID-19 numbers, more children are requiring hospitalization than during the 2020 surge
Flexible and scalable care systems that support clinicians for a variety of out-of-hospital needs will help reduce errors and improve outcomes
The unique partnership is an attempt to decrease emergency services contacts with individuals who are better served by mental health professionals
Commissioners in Sumter County voted to transfer EMS dispatching duties from AMR to the county
How FEMA and AWS Competency Partner ArdentMC collaborated to determine life-saving investment priorities
Cherokee County’s 911 center staff are employed by 3 individual agencies but housed in the same space
The impact COVID-19 had, and didn’t have, the changes we’re embracing and the change providers want to see
A subcommittee of the U.S. House is slated to vote July 15 on a bill that would appropriate $2 million for drowning prevention
“You have reached the 911 center for the city of St. Louis. All operators are busy at this time. Please do not hang up. Your call will be answered in the order received.”