911 and Dispatch
Explore our comprehensive collection of articles on 911 and Dispatch, designed to support the EMS workforce in optimizing emergency response. This directory covers essential topics such as call handling, communication protocols, and technology advancements in dispatch centers. Understanding the role of 911 and Dispatch in emergency services is crucial for effective operations. Additionally, you may find insights into related topics like EMS communication systems, which further enhance your team’s efficiency. Stay informed and improve your emergency response strategies with these valuable resources.
Matt Zavadsky, MS-HA, EMT, details the impact of integrating a 211 system into the 911 process and the benefits to the community
A recently published white paper establishes a path for public safety legislative advocacy
“I hope by inviting a current 911 dispatcher, I am able to bring awareness to this important issue and my bill, the 911 Saves Act to finally give them the recognition and resources they need and deserve,” Rep. Norma Torres said
3 tips to build a more robust emergency response ecosystem for mental health crises in your communities
“Our new pattern for FDNY EMS is shaving about a minute off ambulance trips from incident locations to hospitals,” said Professor Andrew Smyth
According to Houston’s FF union president, officials had asked for radios to contact private EMS but were only provided cellphone numbers
Donovan Davis, Randolph County Emergency Services chief, said the department is grateful that county officials are committed to providing quality services to the public
A viral video has over 49,000 comments and gets users talking about when not to call for an ambulance
The Cass County EMS Board is addressing the kind of radios needed and possible local firms to do the graphics for the three ambulances
Watching ‘COPS’ together is more than a welcome mental getaway – it sparks important conversations about what it means to be a first responder
Many 911 call centers face challenges determining whether a response should involve law enforcement, EMS, or a more specialized response when available
4 tips to get the message across in non-face-to-face communications
The 988 mental health crisis dialing code goes live July 16. The experts outline what to expect
A Pew Trusts survey revealed limited training and options for dispatching specialized responses
A man listed as transient in St. Petersburg misbehaved while EMTs tried to treat him, an arrest report says
Medic Deputy Director John Studnek says response configuration change is “going to help us bridge the gap of the long-term problem of staffing”
Modesto’s Deputy City Manager Scotty Douglass said a new option could help shorten response times and support changing community needs
Each Athens-Clarke Alternative Response Team will include an EMT, a licensed clinician and a peer specialist
FirstNet, warning systems focus of House subcommittee update
The caller was apparently complaining about slow traffic
More than half the funding for the Sampson County facility project will come from grants
Learn how this tool has the potential to positively impact prehospital stroke care
2 women were severely injured when their single-engine Cessna Skyhawk crashed in Miramar, Fla.
State grant funding has been awarded to counties statewide and the city of New York for improving communications operability
Allegations of delays, wrong addresses and and wrong responses make up the 55 complains submitted by the Durham Fire Department and EMS about the city’s 911 center
Daniel Schroeder, 61, was taken into custody Tuesday night in connection with the four calls he made that evening “stating he was tired”
The bill’s memo acknowledges emergency telecommunicators as the “front line of support and protection for our communities” and “New York’s first first responders”
The county came to a $6.9 million agreement with New Mexico Department of Information Technology (DoIT) to join the Statewide Digital Trunked Radio
This step-by-step guide will help you plan, prepare and apply for grant funding to support your EMS organization
Register AEDs through the PulsePoint AED app and you could win a $500 Amazon gift card or $5,000 of AEDs for your community
Portland’s lengthy hold time is far above the national standard and the latest example of problems plaguing the city’s emergency dispatch system
A 911 dispatcher is wanted after she was charged with disconnecting emergency calls without assisting callers
Have we taken the lessons learned from 9/11 and truly changed our practices?