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Response Times

The Bicycle Emergency Response Team is engaging the community, while providing quick response to difficult-to-access venues
AAA, IAFC, IAFF and NAEMT write to Secretary Pete Buttigieg to restore production levels
The public shouldn’t have to roll the dice about their emergency services, wondering who’s going to show up
Kern EMS Program Manager Jeff Fariss said the county and Hall Ambulance will implement several changes such as call sorting
Kansas City officials hope to change the 911 call routing for fire, police and EMS with automation
Robotaxis have run through emergency tape, blocked firehouses and proved almost impossible to move out of the way
Sun Prairie EMS is asking city officials for funds to hire more medics after learning about the closing of SSM Health’s emergency department
AMR in Multnomah County says no ambulances were available for about 10% of 911 calls in the first 5 months of 2023
Sonoma County officials say AMR ambulances have been too slow and have failed to pay response time penalties
AMR puts split staffing before Multnomah County for better response times
A new program putting paramedics in outlying firehouses shows value in ALS treatment for a burn patient
Union says the department only functions because personnel work additional 24-hour shifts each month
Clark County officials say AMR and MedicWest have failed in the first quarter of 2023 despite having a reduced response area
“Every recoverable victim was saved,” Allen Fire Chief Jonathan Boyd said, highlighting the work by EMS crews
Mayo Clinic Ambulance Service’s says the new helicopter has improved safety features and can carry more fuel, improving response times
Austin-Travis County EMS started a pilot program on three lakes to decrease response times to boating accidents
AMR was at “level zero” while firefighters were treating the victim for nearly 30 minutes
“I watched my employees be on the phone for 20 minutes with a citizen doing CPR on a loved one, and to me, that’s unacceptable,” Battalion Chief John Gaddie said
The city has seen ambulances break down en route to the hospital with patients inside, EMS Chief Amera Gilchrist said
Kern County EMS to hold a job fair and resume 911 ad campaign to increase staffing and reduce response time
Sedgwick County reverses course on a 2018 study that led to staffing shortage, slow response times and employee burnout
Decatur Morgan Hospital Ambulance Service won an appeal but will still have points on record for possible revocation of license
Aiken County EMS says data since shift change shows 7 days with no “status zero” incidents, times when ambulances were not available
John Goward moves in as the city’s Fire-Rescue Department takes over staffing, deployment and billing
AMR and Metro West debate over ALS vs. BLS model to deal with shortages and improve times
A Riverside County report noted 38,000 instances of “ambulance patient offload delays,” meaning medics had to wait 30 minutes or more
Falck is required to keep providing the average number of ALS ambulance hours or face fines
The Richland and Lexington departments’ pact is intended to reduce response times
Charlotte-based Mecklenburg EMS’ high-acuity calls now have a time limit, and low-acuity calls are expected to take longer and will not include rig lights or sirens
Employees will get 9 percent raises if the city council OKs the contract
Decatur Morgan Hospital is accused of failing to meet the city’s response-time requirements
The Rochester plan includes creating an EMS division and building a new station
The department is investigating the incident; the responders said in a report that they were hungry and fatigued