Paramedic Chief
The news items, feature articles, videos and more you find here are selected specifically with paramedic chiefs and EMS leaders in mind. This content will give those who are charged with running a department or agency the tools, information and insight they need to excel as leaders and managers.
Break the one-size-fits-all approach and build trust through personalized, people-first communication
Dr. Ed Racht calls for healthcare-first framing, action-oriented dashboards and the courage to celebrate wins — and be horrified by failures
Look for tampered packaging, excessive use and false documentation to identify a drug diversion in your EMS agency
ESO’s all-in-one Logistics Management software saves you time and money while maintaining response-ready status for your community
Get to know your people, listen to their input, and allow them to use their skills and abilities
“Instead of responding to the majority of 999 calls we receive every day, we want to flip that so we only go to those patients who really, really need a double staffed paramedic emergency ambulance quickly.”
If you’ve seen one community paramedicine program, then you’ve seen one program; here’s how successes from four different programs can be translated to new ones
Detailing changes to equipment and PPE priority lists
The whole-system approach to protecting your personnel from violence
The newest state-of-the-industry survey sharpens the focus on fire department leadership
How a hybrid paid/volunteer emergency service model can provide the best care
It may feel counterintuitive at times, but achieving trust starts by showing unilateral respect to everyone, even when you disagree
The state-of-the industry survey focuses on wellness, career development and satisfaction in EMS
We threaten our organization’s resiliency and progress when we make opinion-based decisions
The FirstNet Health and Wellness Coalition leads efforts to enhance first responder mental wellness through comprehensive strategies and policy changes
Navigating the evolution of leadership styles
Pittsburgh EMS Chief Amera Gilchrist shares the progressive plan she fervently believes will reduce staffing challenges
People don’t leave bad jobs; they leave bad managers. Are you taking the steps to build relationships with your providers?
There is no substitute for high-context communications and training that occurs between two people, engaging privately, face-to-face
According to a recent report, 80% of millennial workers say they consider work-life balance when deciding whether to take a job
Everyone must be comfortable speaking up, no matter their rank or years on the job
Four steps to stopping the stress cycle
Foxwall EMS Chief Tony Cuda started in EMS as a teenager and quickly became a paramedic
The uncertainty of complex problems requires flexibility when crafting responses
Solid EMS providers can often de-escalate an aggravated patient, but the very best providers can keep the patient from ever becoming agitated
“As a volunteer agency, I want to make sure when someone calls 911 in our district, that our ambulances are ready to roll out the door when the tones go off.”
Cheshire EMS Chief Michael Spain, Deputy Chief Chad Butler announced their sudden departure from the service that started in 2022
STAR Ambulance’s journey to enhancing patient care delivery and the employee experience
“Micromanage everything” and other bad advice for new industry leaders. Rank your favorites
Proven strategies to turn the tables and bring balance back into negotiations
A guide to enhancing workforce conditions, improving quality of care and shaping the future of the industry
Action doesn’t equal accomplishment – move with actual goals in mind toward a common vision
A majority of EMS1 respondents are split between two shift options – do you agree?
