As AI tools move quickly from concept to deployment, EMS leaders face practical questions about value, risk and readiness. This series provides clear, applied guidance for chiefs, directors and agency leaders on how to evaluate and implement AI to support clinical care, reduce documentation burden, improve decision-making, streamline operations and simplify workforce management.
From NEMSAC fallout to WHO recognition, Kupas unpacks the moments that defined his presidency — and previews how the annual meeting will push EMS forward
SPOTLIGHT ON AI
From suspended Medicare funding to unchecked artificial intelligence, unpacking the issues threatening the system
LEADERSHIP INSIGHTS
Supervisors want to be understanding of their employees’ concerns, but there is always work to be done and goals to be met. However, those two objectives need not be mutually exclusive
Data, even when it’s inaccurate or represented out of context, can confirm our biases. Answer five questions about how your agency’s data is being shared and interpreted
Many 911 call centers face challenges determining whether a response should involve law enforcement, EMS, or a more specialized response when available
Optimism is less a personality trait and more a strategy for how to deal with outside events – and strategies can be learned
The 988 mental health crisis dialing code goes live July 16. The experts outline what to expect
Books
Too often, the “best” paramedic is promoted to supervisor without training in the knowledge, skills and abilities they need to be successful leaders
Strategies to report and prevent sexual misconduct, so that all employees feel safe at work
Relationships and trust are the foundation of partnerships and contracts
